REGISTER YOUR INTEREST - Private Membership Manager

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Register Your Interest: Private Membership Manager

Are you ready to be the trusted partner to some of the world's most inspiring individuals? At Ten Lifestyle Group, we're on a mission to become the most trusted service business in the world. Millions of members already rely on our award-winning lifestyle, travel, dining, and entertainment services — powered by innovative technology and trusted by global partners like HSBC, Swisscard, and Royal Bank of Canada.

Now, we're looking for exceptional talent to join our elite team of Personal Membership Managers — the driving force behind Ten's bespoke, world-class member experiences.

Why Register Your Interest?

We're building something remarkable—and while the role might not be open today, it could be tomorrow. By joining our talent pool, you'll be the first to know when new Private Membership Manager roles become available.

What does the role involve?

• Building deep, trusted relationships with high-profile members such as entrepreneurs, business leaders, and creative innovators.
• Onboarding members in a way that makes them feel truly understood and valued.
• Anticipating their needs and delivering bespoke solutions across travel, dining, entertainment, and more.
• Acting as a trusted partner and ambassador of Ten's world-class service.

Requirements

• At least 3 years of experience in luxury lifestyle management
• A strong understanding of UHNW expectations and demands
• Understanding of and experience using a CRM system
• Exceptional verbal and written communication skills, combined with demonstrated problem-solving ability
• A deep sense of empathy and ability to connect with members quickly, building trust
• Confidence in communicating with UHNW clients
• A ‘can do, will do' mindset, willing to get whatever is needed done
• A high sense of ownership in everything you do, taking responsibility
• Confidence in delegating efficiently, and understanding the importance of following up internally and externally
• Proven track record of building trust with members
• Incredible ability to drive noticeably high member satisfaction
• Analytical in approach, with a commercial understanding to service delivery

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward — through regular appraisals and the Extra Mile Awards. We support development and encourage staff to pursue their aspirations within Ten.

• A competitive salary depending on experience
• Access to professional lifestyle and travel networks
• Hybrid/Remote working options, including fully remote if not near London
• Paid time away, including a paid day each year to volunteer
• Paid Sabbaticals after every 5 years of service
• Ten Loyalty Rewards program with bonuses and gifts
• Remote Working Holidays — travel and work anywhere
• Employee discounts on travel and entertainment
• Be part of a global, dynamic, and inclusive team
• Genuine career opportunities within a dynamic international company

Who We Are

Ten Life Group is a global luxury concierge service. We serve High-Net-worth (HNW) and UHNW clients with leisure travel, backed by Ten's proprietary technology platform and highly trained lifestyle managers. Ten is growing quickly and aims to become the most trusted service business in the world. We are a Certified B Corp, committed to making a positive impact on society and the environment.

To find out more about Ten, please watch this short video. Ten serves private membership tier clients and collaborates with leading banks, premium financial services, and luxury brands. Our partnerships are built on multi-year contracts with platform-as-a-service and technology fees, supported by a personalization platform and global offices.

Looking ahead

Ten's strategy centers on delivering a world-class member experience, investing in technology, expanding contracts with clients, and establishing a foothold in new markets.

Commitment to Diversity: We encourage diverse philosophies, cultures, and experiences. All hiring decisions are based on merit, competence, performance, and business needs.

Note: This posting reflects a register-your-interest pipeline and may not indicate an immediately open position. As such, there is no expiry implied by the description itself.