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This Registration Analyst will report to the Registration Manager and will work within Income Management based in our Crawley office. You will be a permanent employee.

You will attract a salary of £30,816 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 03/10/2025

We also provide the following additional benefits

• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Simply Health / Private Medical Cover
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers' products
• Discounted gym membership
• Employee Assistance Programme

Job Purpose

To deliver the Registration Service (MPAS) and to improve address and registration data quality, being the lead business analyst in one or more aspects of registration activities.

Dimensions

200+ (Central Volume Allocation) CVA meters record the 80,000 GWh/annum of electricity that enters our distribution system and 8.5 million metering points (MPANs) record the electricity consumed by customers connected to our distribution system. The national electricity trading and settlement to the value of £10bn is dependent upon the quality and availability of the Registration Service. Each year, across 100,000+ address updates, together with 20,000+ logical disconnection requests and 45,000+ Idle Service Safety Inspections, the Registration Service maintains all records through proactive action and responding to updates from industry bodies. You will be a member of the team responsible for providing this service and will take the lead role in one or more aspects of this service.

Principal Accountabilities:

• Deliver the Registration Service and the maintenance of core systems effectively and efficiently in accordance with UK Power Networks and industry standards.
• Ensure MPAN addresses are maintained following industry standards to ensure integrity of UKPN data used by 3rd parties.
• Ensure all routine activities (e.g. responding to industry data flows) are completed within the agreed service levels.
• Be a lead business analyst in one or more of the following specialist areas:
• Deliver the UK Power Networks Central Volume Allocation(CVA) registration and data integrity function with Central Data Collection Agent (CDCA) and Meter Operator Agents (MOAs) on meter technical details, aggregation rules and estimation to fulfil our Balancing and Settlement Code (BSC) obligations.
• Deliver address quality improvement programme including reporting to the regulator, Ofgem. Ensure programme meets industry and internal deadlines. Collaborate across the business and external stakeholders to improve data quality.
• Test and implement software changes to UK Power Networks' MPAS, Address Data Quality Management (ADQM), Central Address Base (CAB) and other internal systems.
• Lead on managing retrospective manual amendments to MPAN data, working with suppliers to ensure a satisfactory outcome for affected consumers.
• Contribute to the development of effective and efficient systems and processes (including training) maintaining process documentation in compliance with company standards and ISO 9001 compliance.
• Work with the other members of the Registration team to provide an integrated, cohesive unit offering flexibility to fulfil business, regulatory and industry initiatives.

Knowledge, Skills, Qualifications and Experience:

• A minimum of five GCSE's passes (A* to C or 9 to 4), including English and mathematics, or equivalent qualifications (such as the English Baccalaureate).
• At least 2 years' experience in an appropriate registration, customer data management, commercial role or experience of the UK energy supply industry.
• Experience establishing and maintaining relationships with both internal and external stakeholders/customers.
• Numerate with good attention to detail.
• Experienced in producing concise and accurate reports and papers.

Nature and Scope:

You are required to work with other team members on a range of different registration and address data management activities to provide the UK Power Networks Registration Service and to improve the quality of data. You will produce reports, handle electricity supplier enquires and update address details using their experience and judgement to make decisions. Where the issue is complex or unfamiliar you will collect and collate all of the available information and seek guidance from the Registration Manager.

You will need to understand the settlement and commercial drivers acting on UK Power Networks and the implications for registration activities. Monthly and weekly programmes of work will be organised at team level and assigned to the role holder within this framework.

You will lead on several of the Registration Team's activities as delegated by the Registration Manager, being the team's in-house expert on aspects of the Registration Service.

You will liaise with established internal and external contacts to source data and to resolve queries. You will identify when external parties are not responding within appropriate timescales and escalate this to the Registration Manager.

Health & Safety Responsibilities:

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

If you have any queries in connection to this vacancy or your application, please contact us at careers@ukpowernetworks.co.uk quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.