Overview

Registration Manager – General Chiropractic Council (GCC). Location: London / Hybrid, at least 1-2 days a week in the office (SE11). Salary: £58,729 p.a. plus benefits. This is a professional regulatory healthcare role focused on leading the Registration function, maintaining accurate and reliable registration records, and supporting public protection through high standards of governance.

Responsibilities

• Lead the Registration function and team, overseeing the annual cycle of continuous professional development (CPD) for registrants and improving the user experience for staff and members.
• Manage the full cycle of registration processes and ensure compliance with GCC standards.
• Support panel decisions on registration, provide advice on complex cases, and act as the escalation point for complaints.
• Collaborate with stakeholders to improve efficiency and customer experience, developing new processes with users in mind.

Who you are / Essentials

• Proven leadership experience within a statutory, regulatory membership environment or professional standards function, preferably healthcare.
• Ability to think strategically and develop operational solutions; strong understanding of professional registration frameworks, public protection principles, and regulatory law.
• Experience in professional accreditation, compliance or standards-based work; strong written and verbal communication skills for current and prospective members.
• Highly organised with excellent attention to detail; capable of making evidence-based decisions.
• Proficiency with CRM systems and Microsoft 365 (Excel, PowerPoint, Word, Outlook).

Desirable

• Experience in leading teams within a regulatory environment and engaging diverse stakeholders.

The package

• Compensation reflective of managerial-level responsibility.
• Hybrid working (1-2 days a week in office).
• Generous non-contributory pension 10%.
• 29 days annual leave plus bank holidays.
• 3x annual salary life cover for members of pension scheme.

Our values and culture

We value openness, honesty, integrity and respect for all. You will thrive by fulfilling promises, promoting collaboration, paying attention to detail, adapting to change, and pursuing continuous improvement.

How to apply

Apply now to join our transformation journey. An Applicant Information Pack and Job Description are available to download. For more information, email Alyson Macdonald at aly@thehrpatch.co.uk. Closing date is 29 September (midday). In-person interviews will be held on Tuesday 14 October and Thursday 16 October 2025 in our South London office. If you require reasonable adjustments during the recruitment process, please let us know. You must have the right to work in the UK.

We are committed to a diverse and inclusive workplace and welcome applications from all backgrounds and experiences in line with the Equality Act 2010.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Advertising Services