Overview

Role: Registration Manager

Org: General Chiropractic Council

Location: London / Hybrid, at least 1-2 days a week in office (SE11)

Job Type: Full time

Salary: £58,729 p.a, plus benefits

Registration Manager – professional regulatory healthcare

Make a real difference, lead a team that keeps professional standards and strong regulation at its highest level!

Are you an inspirational leader with a real interest in protecting public health, safety and wellbeing. This is a new position where you will have a genuine opportunity to impact, shape and establish the role, leading a team that are responsible for the Registration function; ensuring the Register is accurate and reliable.

The GCC provides a regulatory framework for Chiropractors and ensures the safety of patients undergoing chiropractic treatment in the UK.

The Opportunity

The Registration Manager will lead the Registration function and team, responsible for overseeing the annual cycle of continuous professional development (CPD) for registrants and improving the user experience for both staff and members. This includes managing the full cycle of registration and membership processes and ensuring compliance with GCC standards.

The Registration Manager will also support panel decisions on registration, provide advice on complex cases, and act as the escalation point for complaints.

Who you are

• An experienced Leader within a regulatory membership body or professional standards function, preferably healthcare
• Someone who can unify and engage our team and stakeholders with suggestions for improvements in efficiency and customer experience
• A creator who thrives in developing and building new processes with the users in mind
• Known for fulfilling promises and commitments
• Someone who delivers – with a track record of making sustainable differences
• A natural relationship builder who inspires trust at all levels and can lead and take the wider organisational view

Essentials

• Proven leadership experience gained within a statutory, regulatory membership environment or professional standards function, preferably healthcare
• Able to think and act strategically in role and develop and apply operational solutions
• Strong understanding of professional registration frameworks, public protection principles, professional regulatory law, procedure and its practical application
• Experience in professional accreditation, compliance or standards – based work
• Strong written and verbal communications skills with experience in writing and producing content for current and prospective members
• Highly organised with excellent attention to detail
• Possess high level decision making with a balanced, evidence based approach
• Proficiency with using CRM systems and Microsoft 365 (excel, powerpoint, word, outlook)

The package

• Compensation reflective of managerial-level responsibility
• Hybrid working (1-2 days a week in office)
• Generous non-contributory pension 10%
• 29 days annual leave plus bank holidays
• 3 x annual salary life cover for members of pension scheme

Our values and culture

We value openness, honesty, integrity and respect for all. You\'ll thrive in our environment by consistently fulfilling promises, achieving, promoting collaboration, paying attention to detail, adapting positively to change, and pursuing continuous improvement.

Let\'s get started. Apply now to join our transformation journey….

An Applicant Information pack and Job Description are available to download, or please email aly@thehrpatch.co.uk for further information. Closing date is 29th September midday.

In-person interviews will be held on Tuesday October 14th and Thursday October 16th 2025 in our South London office.

If you require any reasonable adjustments during the recruitment process, please let us know, and we will work with you to meet your needs.

You must have the right to work in the UK.

We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered. We believe that a range of voices brings value to our organisation, and we actively encourage applications from people of all backgrounds, experiences, abilities, and perspectives. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion or belief, sex, or sexual orientation, in line with our dedication to a fair recruitment process. Our commitment to diversity is underpinned by our adherence to the Equality Act 2010, and we take active steps to ensure our workplace is free from discrimination and bias.