Overview

Regulatory Officer 1 - Combined Packaging Regime - South East (Central West) - 31804. This role is based in the Combined Packaging Regime team within Waste Markets & Shipments (WM&S), part of Environmental Markets and Enforcement. We’re a national team with officers based across England, ensuring a consistent regulatory approach across the country. We ensure that companies are disposing of their waste correctly by enforcing government regulations – ‘right waste, right place’. You will be key to planning, monitoring and delivering compliance and enforcement activity within your area of waste regulation, to drive a circular economy. The role involves both field and desk work within a dispersed team, and may require travel within your base area.

Responsibilities

• Develop further relationships with customers and stakeholders.
• Answer technical queries; interpret and diagnose problems and develop solutions.
• Collate, analyse and use complex data to help make evidence-based decisions on regulation compliance.
• Deal with confidential and sensitive information in line with data protection guidelines.
• Contribute to the development and improvement of processes, procedures, and operational instructions.
• Undertake audit and enforcement work both in the field and/or desk-based.
• Work with businesses to bring them into compliance and investigate companies suspected of non-compliance, including conducting interviews under caution and compiling case files for legal teams.

Responding to incidents is a central part of the role. You will be required to have an incident role and be available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment; full training and flexible arrangements are available to support your incident role.

Experience/skills Required

• Ability to handle difficult or confrontational conversations.
• Your base team is the South East packaging producer team; travel is expected.
• Excellent influencing skills with the ability to develop good relations in complex environments.
• Experience of producing accurate reports; data collation, analysis and interpretation using Microsoft Office.
• Ability to manage multiple demands on time in a prioritised manner to achieve outcomes and deliver against plans.
• Knowledge of compliance and enforcement legislation is desirable but not essential as full training will be given.
• Must have a valid full UK driving licence.

Everyone starting in a new role with the Environment Agency will be welcomed into the team and given training and support to succeed.

Additional Information

• We offer an attractive benefits package including a fantastic pension scheme, competitive salary, flexible working and an annual leave allowance of 25 days plus bank holidays (pro rata).
• Interviews are expected to take place in person from mid-October.
• You will need to be comfortable working in a dispersed team. The Environment Agency uses a hybrid working approach (office and home working). Regular travel within your base area in the South East and travel for training and meetings are expected.
• We may use the outcomes from this recruitment for future vacancies within the next 6 months.
• For an informal discussion please contact jessica.crumpton-banks@environment-agency.gov.uk.

Competencies

• Takes Decisions and Solves Problems

  Description: Finds and delivers optimal solutions by effectively analysing information, probing to develop alternatives, and taking sound and timely decisions. Describe an example of solving a problem using relevant information and exploring options.

• Communicates Effectively

  Description: Listens and questions to understand and engage. Conveys information clearly, accurately and persuasively through speech and writing. Describe how you have used a range of communication methods to present your views.

• Influences and Persuades Others

  Description: Presents a case in a convincing way to win people over and encourage following plans. Describe a time when you persuaded someone or a group to do something they resisted, including the process and outcome.

Role-specific license requirements

Full UK Driving Licence. If applying from the Civil Service please note that the Environment Agency is not part of HM Civil Service and you would not be a Crown Servant in the event of being appointed.

We are committed to a diverse and inclusive workforce and welcome flexible working. Please include any information about your preferred working arrangements on your application. We also guarantee an interview to applicants with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, uses government frameworks for recruitment. For information about becoming a supplier through Crown Commercial Service, visit the official government page.