Regulatory Policy Manager, LEGAL SERVICES BOARD

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Regulatory Policy Manager, LEGAL SERVICES BOARD

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Regulatory Policy Manager - Regulatory Review Team

Closing date: 21 July 2025

Interview date: 5 August 2025

Overview

It is an exciting time to join the Legal Services Board as we work in collaboration with the legal services sector to deliver our 10-year strategy. Our strategy is driven by a fundamental need to reshape legal services to better meet society’s needs and underpinned by our eight regulatory objectives. We have identified some big challenges facing the legal services sector that we need to tackle to ensure fairer outcomes, stronger confidence, and better services for the public. This includes improving access to justice and dismantling barriers to a diverse and inclusive legal profession at all levels.

From the use of technology like AI and blockchain to consumers’ increasing expectation for more transparent, personalised, and cost-effective services, the legal sector is affected by wider political, socio-economic, and technological trends. As the oversight regulator, it is important that we can anticipate and respond to opportunities and risks across the whole of the sector and we are looking for someone to help us fulfil that ambition. By closely monitoring external drivers, including political, economic, regulatory developments, we will be able to adapt and inform our policy development, regulatory oversight, and delivery of the strategy.

You can see our latest business plan here.

Why does our work matter?

Legal services are of central importance to consumers, our economy and wider society:

• On average, 7-8m people experience a legal problem every year
• 3 out of 10 small businesses face a legal problem every year
• Estimated annual losses to small businesses due to legal problems is £40bn
• The sector contributes around £37bn to the economy and employs 350k people
• An estimated 1m individuals suffer ill health as a result of legal problems annually.
  
  
  

• Highly developed investigation skills and experience in dealing with complex issues where forensic examination is needed
• Policy development and delivery skills
• Experience in statutory enforcement
• Effective decision-making
• Excellent drafting skills
• Ability to work collaboratively and be a strong team player while also self-motivated to work on your own
• Strong organisational and project management skills.
  
  
  

• Leading our long-term policy projects on issues like ensuring professionals remain competent throughout their careers, improving transparency on price and quality indicators to help consumers to shop around, and developments in technology
• Acting as relationship managers for any of the nine frontline regulators, including assessing their performance against our regulatory performance framework
• Assessing applications from frontline regulators wishing to change their regulations and determining whether we should accept or refuse the proposed changes.
  
  
  

• Work closely with internal and external stakeholders
• Develop robust and well-evidenced policy options
• Manage projects effectively
• Produce high quality reports and consultation documents Influence the regulators and others through written and oral communications
• Provide support, specialist knowledge and constructive challenge as part of a team
• Lead teams – either as a line manager or a project leader.
  
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Legal

• Industries

  Advertising Services

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