Relationship Manager - Events, LIPTON MEDIA

Salary: £28,000 - £35,000 + Bonus + Excellent Benefits

Working arrangement: Hybrid Working

About: Global media business seeks an outstanding Relationship Manager to work with high profile, VIP guests at a series of highly respected, international events. The role of the Audience Development Associate / Relationship Manager is to build, engage and sustain targeted audiences to fulfil demographics, overall attendance and support sales/revenue goals for our client’s events.

Key Accountabilities

• Guide VIPs through the onboarding process for Hosted Meetings, managing registration, event details, administrative support, and inquiries.
• Identify key buyer personas and align them with the most relevant event partners using targeted research and data-driven insights.
• Conduct outreach to potential participants through phone, email and social channels.
• Support the team in qualifying participants to ensure eligibility.
• Build and maintain strong relationships with VIPs through various communication channels.
• Facilitate communication and workflow among project team members and third-party service providers to meet deadlines.
• Maintain professional client communication, ensuring any challenges are managed discreetly.
• All hands‑on deck pre‑event.

Knowledge, Experience, and Skills

• An organised and personable individual, with experience in customer service, telesales or sales.
• You are a strong communicator, who can work autonomously within their role whilst collaborating with internal teams to deliver a seamless client experience.
• Proven experience in building and maintaining relationships.
• Highly organised and proactive with strong attention to detail and process orientation.
• Excellent planning, prioritisation, and time management skills.
• Strong verbal and written communication skills with a customer‑oriented attitude.
• Confident and personable phone manner, comfortable speaking with senior executives.
• Ability to work efficiently under pressure in a fast‑paced environment and multitask.

About the Agency

Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start‑up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Employment Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Advertising Services