Overview

Remote Customer Experience Associate at DEKALOGIC. This is a remote/hybrid customer service role focused on handling customer inquiries and providing solutions to create a positive experience.

We offer a FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE designed to prepare you for remote roles, including nationally recognised qualifications. This programme is free (government funded) but some eligibility conditions may apply.

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions
• Resolve customer issues
• Record and verify accurate information on all calls
• Maintain consistent, reliable attendance standards

Qualifications & Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Administrative and Support Services

Note: This description reflects the role advertised by DEKALOGIC in Swadlincote, England, United Kingdom. Referrals may increase your chances of interviewing.