Remote Technical Consultant / Delivery Manager - Legal Tech Actionstep

Remote (with occasional travel to client sites) – Birmingham, England, United Kingdom

This is a full-time, permanent role. 40 hours per week, office hours. Plus benefits: 5% pension contribution, flexible core hours.

Overview

Technical Delivery Manager in a technology transformation and management consultancy for legal firms. You will combine technical delivery with leadership to implement and optimise Actionstep and related digital solutions, helping law firms embrace modern cloud-based operations.

What You’ll Be Doing

• Partner with clients to analyse their practice management needs and design tailored solutions.
• Deliver and facilitate workshops with clients to capture requirements and guide system configuration.
• Own the technical delivery of projects, working with project managers and support teams for seamless rollouts.
• Act as a trusted advisor, expanding Nexian’s ecosystem (Microsoft 365, Power Platform, AI-driven solutions, and third-party tools).

What You’ll Bring

Experience

• Background in a law firm environment or with a legal technology/software provider.
• Proven track record implementing legal practice management systems.
• Strong understanding of legal accounting processes, including billing, compliance, and financial workflows.
• Ability to produce clear, structured technical documentation for internal and client use.
• Understanding of challenges facing legal firms and how technology boosts productivity and profitability.

Knowledge and Skills

• In-depth knowledge of law firm operations and modern practice management expectations.
• Familiarity with Actionstep is advantageous but not essential.
• Comfort facilitating discussions with senior stakeholders, managing priorities, and influencing decisions.
• Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations.

At Nexian, we’re on a mission to reshape the legal sector through technology. We partner with forward-thinking law firms and leverage Actionstep, AI, Microsoft, and digital transformation to drive smarter, more connected operations.

About Us

Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly Ilicomm, a UK-based MSP, Nexian now offers digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re proud partners of Actionstep—the leading SaaS practice management platform for law firms.

We’re a small, friendly, collaborative team that cares about delivering excellent service. You’ll be hands-on and involved in ensuring every client experience exceeds expectations, regardless of seniority.

Candidate Background (examples)

• Practice Management System Consultant
• Legal IT Systems Specialist
• Implementation Consultant (Legal Tech / SaaS)
• Applications Consultant / Analyst (Law Firm IT)
• Technical Project Manager (legal/professional services)
• Legal Systems Manager / Legal Operations Manager
• Solutions Consultant (SaaS or ERP/Practice Management)
• Business Analyst (Legal Tech focus)
• Technical Consultant / Solutions Architect (SaaS implementation)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Project Management

Industries

• IT Services and IT Consulting

Application notice: We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) under their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice for details.