Overview

Rent Account Officer (Temporary)

Location: Wandsworth Town Hall (Hybrid Working)

Contract Type: Temporary | Hours: Full Time | Contract Length: 3 Months (likely extension) | Basic DBS Required

WFH- Hybrid- Initially required to go into the office for the first week to meet team

Key Responsibilities

• Updating individual account records on the IT Rents system.
• Processing daily reports, exception reports, and DWP payments.
• Undertaking reconciliations and ensuring timely transfer of funds from suspense accounts to appropriate rent accounts.
• Generating letters and statements for tenants regarding their charges on a weekly or quarterly basis.
• Providing statistical data and running reports in Excel on a daily, weekly, and monthly basis.
• Resolving client enquiries and adjusting rent accounts as necessary.
• Supporting the Team with annual rent increase activities.
• Training and supporting new team members.

What We're Looking For

• Strong account management and reconciliation skills.
• Proficiency in Excel and data processing.
• Excellent reporting and customer service abilities.
• A knack for administration and complaint resolution.
• The ability to train and support others.

Additional Skills

• Familiarity with NEC and Northgate systems is a plus.
• Awareness of rent accounts within local authorities or similar organisations.

Why Join Us?

• Impact: Contribute to the continuous improvement of services within the Boroughs of Wandsworth and Richmond.
• Inclusivity: Be part of a culture that promotes equality, diversity, and inclusion.
• Growth: Develop your skills in a supportive environment with opportunities for training and development.

How to Apply

If you're ready to take on this exciting challenge, we want to hear from you! Please submit your application, highlighting your relevant experience and why you're the perfect fit for the role.

Become a vital part of our team, where your contributions will help shape the community and ensure that everyone is treated with dignity and respect. Join us in making a positive impact!

We can't wait to welcome you aboard!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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