Repair Coordinator – Pioneer Aero Supply

Company Overview: Pioneer Aero Supply is a leading aviation aftermarket parts supplier with a rich history of excellence and reliability in the aerospace industry. We specialize in providing high-quality, cost-effective solutions for aircraft operators, MRO facilities, and airlines worldwide. Our commitment to service, innovation, and operational efficiency has positioned us as a trusted partner in the aviation aftermarket sector.

Job Summary: The Repair Coordinator will play a critical role in supporting the Repair Manager within the Operations Department. This position is essential in ensuring the efficient management of repair processes, vendor relationships, and operational excellence in the aviation aftermarket industry. This hybrid role will be 3-4 days a week onsite out of Pioneer's US warehouse & office in Humboldt Park, Chicago.

Key Responsibilities:

• Repair Order Management: Create and process repair orders with accuracy, ensuring compliance with established company policies, aviation regulations, and industry best practices.
• Vendor Coordination: Obtain and compare oral and written quotations from approved aviation repair vendors, negotiating favorable terms to ensure cost-effectiveness and optimal turnaround time (TAT).
• Delivery Management: Update and maintain the repair management system, including SalesForce, with expected delivery dates, while proactively following up on back orders and delays.
• Vendor Relationship Management: Identify and establish relationships with alternate FAA-certified repair vendors to expand sourcing options and improve cost efficiency and service reliability.
• Performance Tracking: Maintain detailed performance metrics for suppliers, including cost, quality, and turnaround time, to support data-driven decision-making and continuous improvement.
• Data Management: Accurately input repair information, including quotes, delivery dates, and costs into SalesForce and other company systems.
  
• Administrative Duties: Other administrative and office tasks to support the Crawley, UK warehouse
  

Qualifications and Skills:

Required:

• Strong organizational and follow-up skills, with the ability to manage multiple tasks and deadlines effectively.
• Exceptional verbal and written communication skills with keen attention to detail.
• Proficiency in data entry and strong computer skills, including experience with CRM and inventory management software.
• Reliability and punctuality with a demonstrated ability to meet work schedules and deadlines.
• Hybrid to our location in Chicago, IL 60612.
  
  

Preferred:

• Experience with SalesForce and Google Workspace (Docs, Sheets, Gmail, etc.).
• Entry-level experience in purchasing, procurement, or supply chain coordination.
• Ability to negotiate with vendors effectively.
• Familiarity with aviation industry practices, regulations, and terminology.
  
  

Why Join Pioneer Aero Supply? We value integrity, operational excellence, and continuous growth. As an emerging key player in the aviation aftermarket sector, we provide our employees with opportunities to contribute to global aviation safety and reliability while developing their careers in a dynamic and collaborative environment. Join us and become part of a team committed to pioneering success in the aerospace industry.

Equal Employment Opportunity & Compensation Disclosure
Pioneer Aero Supply is an Equal Employment Opportunity (EEOC) employer, committed to fostering a workplace that embraces diversity and ensures fair treatment for all employees and candidates, regardless of race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic.

As a global company, we consider several factors when determining fair pay. The salary range provided reflects a good-faith estimate of what Pioneer Aero Supply reasonably expects to pay for this position. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate’s qualifications, region, experience, commission/bonus opportunities, and the value they bring to the organization. Salaries may also vary to align with local market conditions, statutory regional benefits, and other legal requirements.