Research Manager, Network and Service Orchestration

11 Days Old

# Research Manager, Network and Service OrchestrationJob Req ID: 51056Posting Date: 22 Sept 2025Function: Product & PropositionsUnit: NetworksLocation: Ipswich (4405), Ipswich, United KingdomSalary: Competitive with great benefits## **Why this role matters**This is a technical expert role in Research and Network Strategy where the individual will apply their keyexpertise within a clearly defined sphere of technical knowledge to complex business issues or opportunities.The role holder actively engages with colleagues to progress new research in important technical topics andsupports the realisation of business value from research and innovation outputs.This role is based in Ipswich or Bristol and our hybrid working model means you are expected to be in the office 3 days per week.## **You'll have the following responsibilities**• Leading and managing one or more relatedresearch projects and activities comprising of matrixed resources both inside and outside BT, including university students and vendors.• Proactively leading engagement with working level stakeholders across the organisation as well as external partners as appropriate.• Proactive engagement with the relevant business units to downstream strategic technologies for commercial realisation.• Domain expert responsible for maintaining expertise in a specific technical domain.• Responsible for intellectual property creation, managing patent filing in their domain and supporting IPR exploitation where appropriate.• Accountable for defining and performing research in Intelligent Service Orchestration to deliver high impact and high value across multiple domains.• Responsible for authoring thought leadership technical papers, capturing intellectual property.• Supervision of professionals, graduates and post student placements and secondments• Depending on business needs, may manageResearch Specialists, Professionals or other Team members## You'll have the following skills and experience**Skills**• **Technical domain expert**: Deep technical or domain expertise. They continually develop their expertise in a key technical area so are recognised as a technical expert in service orchestration and automation. Ability to capturerequirements from customer and stakeholders and translate them to tangible solutions to research for outcomes with focus on automationand orchestration.• **Qualifications:** Strong academic record in technology specialism with post-graduate qualification(s) (PhD or equivalent research experience).• **Expert communicator**: Regularly presents to peers and managers about their research and area of technical expertise.• **Experienced in open innovation:** Skilled in patenting, technical publications, conference presentations etc.• **Storytelling with data**: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences.• **Concept Evaluation**: ability to spot relevant innovations, horizon scanning, determine relevance for the business, develop an effective conceptualisation and build trials to test the concept**Experience**• **Technical domain expert**: evidence of significant knowledge and skill relevant to Intelligent Service Orchestration including:* Expertise in service orchestration and SD-WAN features* Requirements capture for feature development for network automation* Network automation and orchestration in frameworks and toolsets including software development skills such as Java, Python, APIs* Expertise in Cloud computing including OpenStack* Proven experience in researching and/or development in this area(MANDATORY)• **Significant delivery**: evidence of significant business impact through delivery of research(MANDATORY)• **Stakeholder management**: evidence of managing project stakeholders across the business at a variety of grade and seniority levels(MANDATORY)• **Innovative Thinker**: ability to spot and identify new innovations and act to bring them in and capitalise and create value (MANDATORY)• **Commercial Applicability**: understanding the business case principals around relevant innovations and the real value to the business through value proposition build(MANDATORY)• Excellent awareness of industry trends, future direction and opportunities• Self-starter, pro-actively working with minimal guidance• Problem solving, intellectually curious,comfortable taking ownership and responsibility## Benefits• 10% on target bonus• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.• 25 days annual leave (not including bank holidays), increasing with service• 24/7 private virtual GP appointments for UK colleagues• 2 weeks carer’s leave• World-class training and development opportunities• Option to join BT Shares Saving schemes## **Our leadership standards****Looking in:** **Leading inclusively and Safely** I inspire and build trust through self-awareness, honesty and integrity. **Owning outcomes** I take the right decisions that benefit the broader organisation.**Looking out:** **Delivering for the customer** I execute brilliantly on clear priorities that add value to our customers and the wider business. **Commercially savvy** I demonstrate strong commercial focus, bringing an external perspective to decision-making.**Looking to the future:** **Growth mindset** I experiment and identify opportunities for growth for both myself and the organisation. **Building for the future** I build diverse future-ready teams where all individuals can be at their best.BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.**A FEW POINTS TO NOTE:**Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds #J-18808-Ljbffr
Apply
Location:
Ipswich, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

We found some similar jobs based on your search