Overview

Join to apply for the Researcher/Writer role at Which?. This is a fixed-term role for 12 months with a competitive salary and hybrid working in London (5 days a month in the office, including every Tuesday and the first Thursday of the month).

Salary: £28,000 – £36,000 per annum. Benefits include 28 days holiday a year plus Bank Holidays and a pension scheme (6% in year one). Applications must include a statement of suitability (up to 400 words) alongside your CV, explaining your mix of writing, project management and research experience and how it makes you right for the Writer/Researcher role at Which?

About Which?: Which? is the UK's consumer champion, offering flexible hybrid working options and a commitment to diversity and inclusion. We welcome applications from all backgrounds and ensure reasonable adjustments through the Disability Confident scheme.

Key Responsibilities

• Exceptional writing and journalistic skills to produce well-written, consumer-focused content across multiple channels, and to review and update existing content.
• Excellent project management and delivery skills to manage multiple tasks and deadlines, prioritise workload, and deliver on time.
• Interpret data from test laboratories (Excel/Google Sheets), pull out key information from technical data, and present findings in a consumer-friendly way.

About You

You will have the core skills and experience to hit the ground running, work at pace, and take initiative across projects. You will have first-rate writing skills and be able to interpret complex results using Google Sheets and Excel to deliver content for product reviews, online content and the Which? magazine. You will regularly review and update online content using SEO, keywords and analytics to monitor success and identify trends to inform research and content. You will have strong workload management and prioritisation skills to manage multiple projects with varying deadlines and budgets.

Interview Process

• A pre-interview writing task (approximately 300 words).
• An interview on TEAMS (approximately 90 minutes) with values/experience-based questions and a role-related research task.

Interviews are expected to commence from 22 September.

Benefits

• 35-hour working week
• Generous 28 days holiday plus Bank Holidays; option to buy additional days
• Excellent pension scheme — employee contributes 3%, Which? contributes 6% (rising to 11% after one year of service)
• Discount site Pluxee with substantial savings
• Annual award (based on performance)
• Healthcare and private medical insurance with access to Vitality rewards (after 6 months)
• Discretionary death-in-service benefit (six times annual salary)
• Free access to Which? member content and helplines; will service at cost for partners
• Remote work flexibility (work from almost anywhere for 4 weeks per year)

About Which?

Which? promotes work-life balance and offers flexible, hybrid options. If you need adjustments during the application process, contact recruitment@which.co.uk. We are committed to diversity and inclusion and are Disability Confident, with reasonable adjustments available on request.

Please note: you must meet the essential criteria listed within the Role Profile for your application to be reviewed. The advert may be withdrawn at any time; if closed, contact Linda Williams at linda.williams@which.co.uk for assistance.