OverviewResident Liaison Officer | Remote (with travel to sites in Manchester) | Salary: £30,000 - £35,000 P.A (DOE) | Full Time, PermanentOur client is a leading Principal Contractor in the UK, delivering high-quality construction projects across residential, commercial, and mixed-use developments. They are known for their commitment to excellence, safety, and strong community engagement.As a Resident Liaison Officer, you will be the main point of contact between residents, stakeholders, and the project team. This role is primarily remote but requires travel to sites in Manchester to meet residents and support on-site activities. You will ensure residents are informed, concerns are addressed, and the project maintains positive community relations.ResponsibilitiesAct as the primary contact for residents and local stakeholders throughout the project lifecycleCommunicate project progress, schedules, and potential disruptions effectivelyRespond promptly and professionally to resident inquiries and complaintsCoordinate and attend community meetings, briefings, and site visits as requiredMaintain accurate records of communications, issues, and actions takenLiaise closely with site management to resolve concerns and implement mitigation measuresProvide input to project teams on community engagement strategiesMonitor and report on resident satisfaction and community impactEnsure compliance with company policies, local regulations, and Health & Safety standardsWhat you’ll needPrevious experience in resident liaison, community engagement, or customer-facing roles (construction experience advantageous)Excellent communication, negotiation, and interpersonal skillsStrong organisational skills and ability to manage multiple stakeholder relationshipsProactive, solution-focused, and confident in handling challenging situationsKnowledge of construction processes, Health & Safety, or planning regulations is a plusAbility to travel to sites in Manchester as requiredBenefitsMonday - Friday, 8-4.30pm (40 hours p/wk)22 days holiday plus bank holidays plus Christmas shut downCar allowanceBirthday offFamily given day (Additional day for time with the family)Discount to over 2000 retailers through a company incentive schemeContinued career developmentShould this Resident Liaison Officer role be of interest then please feel free to apply within or contact one of our representatives at 3Sixty Resourcing Ltd.Applications from outside the UK will not be considered.3Sixty Resourcing Ltd is an independent recruitment consultancy supplying permanent and contract personnel across the UK. We specialise in Construction, Engineering, Technical, and Office Support sectors and pride ourselves on providing a best-in-class experience for clients and candidates. #J-18808-Ljbffr