Overview

Join to apply for the Retail Food Safety Manager role at Greggs. We have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager, based in but not limited to Central and North London and surrounding areas.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• Management Bonus Scheme which is worth up to 10% of your salary
• Profit share: We distribute 10% of our profits to all employees who have at least 6-month service, or more, each year
• Private Medical Insurance which is free for you and subsidised for your dependants
• Permanent Health Insurance which is a replacement income scheme
• Pension scheme with employer contributions and tax advantages
• Defined contribution pension scheme
• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary
• Colleague discount, up to 50% off our own-produced products
• Share save schemes to buy discounted Greggs shares
• Career progression and learning and development
• Employee Assistance Programme with a 24/7 helpline and wellbeing resources
• Perks and savings such as digital gift card discounts and online offers
• Cycle to Work scheme
• Greggs pledge and community-focused culture
• Colleague Networks for support and feedback

What you'll do

Working closely with the Retail Technical Manager, Retail Teams and other stakeholders, the role is responsible for:

• Actively promote and drive business initiatives to an excellent food safety culture
• Manage and ensure food safety customer complaints are investigated and resolved effectively
• Ensure micro sampling and data management is completed as directed
• Raise standards of hygiene and microbiological performance by providing in-shop support and coaching
• Develop relationships with pest control contractors to meet commitments and raise awareness of pest issues
• Liaise with Local Authority representatives to provide problem resolution
• Investigate and monitor food safety non-compliance and incidents
• Contribute to the management and development of food safety and quality management systems
• HACCP team member, contributing to review and maintenance of HACCP systems
• Collect, collate and communicate KPI data
• Maintain accurate and up-to-date documentation
• Contribute to training activities where necessary

About you

We are looking for individuals who are driven, and can demonstrate:

• A Degree or HNC in a Food Science-based subject
• HACCP Level 3 and Food Safety Level 3 qualifications
• Minimum of 1 to 2 years experience in a technical food safety role in production or retail
• Experience in investigations and internal audits with strong attention to detail
• Leadership experience, decision making, initiative and report writing
• Results-focused with excellent communication and influencing skills
• Ability to process new information quickly and adapt to challenges
• Enjoy working in a hard-working team and celebrate results together
• Supportive of an inclusive culture
• Willing to develop and work with great people on the Greggs journey

About Greggs

Here at Greggs, we love what we do and we have fun. We want everyone to feel welcome at Greggs and our colleagues to be themselves at work, whatever their background, preferences, or views.

Job details

• Seniority level: Associate
• Employment type: Full-time
• Location: Central and North London (travel within area required)
• Hours: 40 hours per week, Monday to Friday with weekend working on a rotational basis

Regulatory information and other job-related content not included here for brevity but the core responsibilities and qualifications above reflect the role.