Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.

Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.

Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.

Purpose of the Role:

In the Retail Operations Coordinator, your main job is to enhance operational efficiency through effective project management and support in visual merchandising. Utilising a robust skill set in project management, the coordinator ensures seamless communication across departments, manages updates, and tasks through digital platforms and oversees the logistics of store refits, rebrands, and new store openings.

Key Responsibilities:

• Support visual merchandising initiatives by providing real-time updates and visibility of tasks through management tools like Microsoft Teams.
• Utilise project management tools to offer a holistic overview of projects, identifying dependencies and aligning timelines and coordinate with various departments to ensure smooth execution and alignment of tasks.
• Manage the process of store refits and rebranding initiatives, digitising, and tracking progress on Teams.
• Handle store communications, addressing requests for equipment replacements and managing external platform interactions for stationery and stock reviews.
• Maintain and update the store directory, including changes to colleague details and trading times, and disseminate this information across the estate.
• Collaborate with departments such as buying merchandising, accounts, Hire, and logistics to ensure cohesive operations.

What You'll Need to Succeed:

Technical:

• Proficient in Microsoft Office Suite, particularly in Excel and PowerPoint.
• Experience with advanced project management capabilities, including managing large store estates.
• Knowledge of database systems and their integration into project management processes.
• Understanding of effective task management strategies and their implementation in project environments.

About You:

• Possesses a calm, practical approach under pressure, coupled with excellent verbal and written communication skills, ensuring effective problem-solving and strong relationship-building capabilities.
• Detail-oriented and results-driven, with a well-organised and efficient work ethic, and a keen commercial awareness, adaptable to working flexibly and effectively in fast-paced environments.
• Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions.
• Employee Discount: 70% discount across all our stores.
• Season Ticket Loan: Financial support for commuting.
• Cycle to Work Scheme: Encouraging eco-friendly travel.
• Discounted Gym Membership with PureGym: Promoting physical health and fitness.
• Life Insurance: Providing peace of mind for colleagues.
• Ongoing Development: Tailored to suit your career ambitions from day one.
• Access to Moss Learning: An online learning platform for skill enhancement.
• Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
• New Baby Gift: Celebrating important personal milestones of colleagues.

Additional information: Our Hybrid Work Policy requires a minimum of 3 days in the office and 2 working from home.

If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Retail Apparel and Fashion and Retail

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