Overview

Retail Operations Coordinator | London | Hybrid | Up to £38,000

My client is a leader in its market, looking for a Retail Operations Coordinator to support our central operations team in ensuring our retail stores are fully set up and operational across multiple digital platforms. The position allows hybrid working, 3 days based in our Central London office and 2 days working from home.

This Retail Operations Coordinator role is integral to managing network changes, such as store openings, closures, refurbishments and ensuring seamless access to systems that enable daily retail operations. You will be the go-to contact for platform access and configuration, working closely with internal teams and external vendors to maintain accuracy, efficiency and operational readiness across the retail network.

Responsibilities

• Platform Setups & Management
• Operational Systems Support
• Network Change Coordination
• Data Accuracy & Reporting
• Operational Support & Communication
• Compliance and Security

Key Skills & Experience

• Retail Technology: Experience using various digital platforms in a retail operation setting, including POS systems, workforce management, inventory, and compliance tools.
• Tech-Savvy: Proficient in Microsoft 365 (Excel, PowerPoint, Word, Outlook, Power BI).
• Organised & Efficient: Strong organisational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Analytical Mindset: Skilled in analysing data and processes to identify improvements, root causes, and key insights.
• Excellent Communicator: Able to explain complex or technical concepts in a clear and simple way, both verbally and in writing.
• Proactive & Solutions-Focused: Self-motivated with a positive, can-do attitude. Takes initiative to find better ways of working.
• Team Player: Collaborative approach with strong interpersonal skills.
• Adaptable: Comfortable working on multiple priorities with flexibility and a willingness to learn.
• Stakeholder Understanding: Quick to grasp stakeholder needs and translate them into action.

Benefits

• Salary up to £38,000
• Hybrid working
• Employee discount
• Early finish on Fridays
• Birthday day off
• Medical cover
• Lunch allowance and so much more

Retail Operations Coordinator | London | Hybrid | Up to £38,000

BBBH32387