Role: Retentions Advisor

Salary: £24,000 to £25,000 per annum (+ Commission £35,000 first year)

Hours: 9am to 5pm and 10am to 6pm, Monday to Friday (35 hours)

Logistics: Remote (UK based). Must be able to commit to 2 weeks on-site training.

Office Location: Aylesbury, Buckinghamshire

Start Date: Must be available to start on 1st September.

All successful candidates are subject to a background check before commencing employment for this role.

Note: Please only apply if you have previous retentions experience.

CCP is delighted to be working with an existing client who is expanding due to exceptional business performance. We are supporting this fantastic brand as they recruit 2x Retentions Advisors on a full-time basis starting in September. The role is fully remote and must be UK-based, with training conducted on-site for the first 2 weeks.

Do you have strong experience working in an inbound retentions capacity?

This is an exciting opportunity for someone looking to further develop their career in retentions, working for a great insurance brand that values and develops its people. As a Retentions Advisor, you will support existing customers when they consider cancelling or renewing their annual insurance policy. To be suitable, you must be positive, proactive, driven to succeed, and committed to delivering excellent customer service. Experience within a retentions role is required.

Contact Details:

Recruiter: Dan Bryant

Email: [Please provide email address]

This opportunity is being recruited for by CCP. If interested and qualified, please apply online. We aim to respond within 48 hours.

About CCP:

CCP specializes in Customer Operations and CX recruitment. Since 2010, we have built a strong reputation for collaborating with talented individuals and delivering excellent service. We partner with clients to understand their brands and find culturally aligned talent. We support hundreds of customer-centric brands, from well-known companies to startups. We also assist clients in developing candidate attraction and employee retention strategies.