Risk Oversight Manager - Third Party Assurance

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Do you have expertise in creating risk-based, pragmatic standards, policies and frameworks, particularly with regards to third-party provider oversight and assurance? We're looking for a Risk Oversight Manager - Third Party Assurance to lead high-impact oversight of third-party providers, ensuring the highest standards of safety, quality, and compliance.

This is a pivotal role with immediate responsibility for assessing and challenging the effectiveness of risk and control frameworks. Reporting to our Head of Strategic Risk and Resilience, you'll lead in the oversight of medical and clinical provider third-party providers to ensure the management of conduct and operational risks.

You'll create and deliver governance for medical and clinical third-party provider risk frameworks and assurance models. You'll also strengthen and develop clinical governance and third-party providers oversight processes and controls and determining and analysing key reporting findings to the Executive Committee.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future.

Responsibilities:

  • Creating and delivering a risk-based framework for oversight of governance for medical and clinical provider risk to ensure management across all types of medical and clinical third parties.
  • Develop and deliver an effective and efficient medical and clinical third-party assurance model which oversees third-party providers and integrates with the AXA Group Outsourcing and Third-Party Risk Policy (GORP).
  • Design and continuously improve management information (MI) and reporting to give the Executive Committee a view of medical and clinical third-party provider risk which draws out actionable insight.
  • Coordinate and support risk assurance and validation testing of external technology service provider resilience provisions (e.g. cloud and SaaS) to ensure service alignment with AXA Health operational resilience tolerances for the relevant Important Business Services (IBS).
  • Mature the enterprise-wide third-party provider management approach to deliver and continuously improve procedures, monitoring, reporting and governance processes to create and maintain consistent and best in class assurance protocols and testing programmes.
  • Lead engagement of Committees and Working Groups across the business and other relevant senior management teams, provide advice and guidance on best practice third-party provider processes, controls and documentation.
  • Oversight and analysis of medical and clinical third-party provider issues and incidents, including root cause analysis to assess systemic issues, support with high rated risk incidents and review of trends in key risk indicators (KRI's) or incident themes.
  • Develop the skills and abilities of the 1st line Enterprise Risk team, form strong stakeholder relationships across the business to ensure consistent understanding of third-party provider risk, control and conduct related matters.

Requirements:

  • Demonstrable expertise in third-party provider risk and control oversight, assurance or supervision and/or managing third party assurance audits, ideally in the medical and clinical provider space.
  • Experience in creating risk-based, pragmatic standards, policies and frameworks, particularly with regards to third-party provider oversight and assurance.
  • In-depth understanding of relevant insurance / healthcare regulation and supervisory expectations for large complex financial institutions and/or clinical providers, and ability to translate this into business requirements.
  • Proven stakeholder management and influencing skills up to and including Executive level, ability to engage business teams on the value of assurance activity and influence buy-in of proposed solutions to issues.
  • Excellent verbal and written communication skills, and in particular ability to create key reporting.

What we offer:

  • Competitive annual salary of up to £55,000 dependent on experience
  • Annual company & performance-based bonus
  • Contributory pension scheme (up to 12% employer contributions)
  • Life Assurance (up to 10 x annual salary)
  • Private medical cover
  • 28 days annual leave plus Bank Holidays
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
  • Wellbeing services & resources
  • AXA employee discounts

AXA is an Equal Opportunities Employer and we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics.

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Location:
Royal Tunbridge Wells, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
Finance

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