Online Direct Northampton, United Kingdom Sales Hybrid

Company Description

Internal Job Title: New Broker Development Manager

Salary: £30,000-£35,000 DOE + Commission (OTE £45K+) Hours: Full Time 37hrs per week Location: Remote Working with 1-2 days a week in our Northampton Office (Negotiable) Contract: Permanent

OnlineDIRECT provides intermediary, business, and technology services for B2B brokers to access the energy market. Over the last 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry.

We pride ourselves on our inclusive culture, emphasising shared values, team spirit and a commitment to excellence. These cultural attributes play a significant role in shaping our company and our reputation as the UK’s leading energy sales solution provider.

To support our continued growth, we’re looking for a New Broker Development Manager to help expand our network of high-quality energy brokers. In this role, you will proactively identify, engage, and onboard new brokers, ensuring they receive exceptional support throughout their early journey with OnlineDIRECT. You will play a crucial part in growing our broker network across both SME and Bespoke channels, using a consultative and strategic approach to build, strong, lasting relationships.

We are seeking a candidate with a proven track record in the energy industry, whether in lead generation, new business sales or broker onboarding. The ideal candidate will bring a consultative sales approach, strong stakeholder engagement skills, and have experience managing or coaching a small team to high performance.

Position

• Execute a structured approach in line with the business strategy to identifying and onboarding new brokers aligned to OnlineDIRECT’s growth priorities
• Support and coach a small account management team focused on developing emerging broker relationships.
• Be accountable for individual and team-level acquisition targets and KPIs.
• Provide new brokers with exceptional service, guidance, and education on our systems, services, and operational processes
• Promote the full suite of OnlineDIRECT services (e.g., water, metering, waste, analytics), identifying upsell and cross-sell opportunities during onboarding
• Identify broker businesses that may lack operational capability to succeed independently and support transitions conversations to our Partnerships team
• Collaborate with Compliance and Operations to ensure smooth, standard compliant onboarding
• Capture competitive intelligence and broker feedback to inform business strategy and service innovation
• Be a visible ambassador of OnlineDIRECT, representing our brand and values in every interaction

Requirements

• Proven experience in B2B energy/utility sales, lead generation or broker onboarding
• A consultative sales approach with strong relationship building skills
• Experience managing or coaching a small team to high performance.
• Highly organised with the ability to manage multiple priorities.
• Confident communicator with the ability to educate and influence stakeholders.
• Self-motivated, results-driven, and commercially aware.
• Excellent attention to detail, CRM experience, and Microsoft Office proficiency (especially Excel).
• Resilient, adaptable, and capable of working under pressure.
• Strategic thinker ideally with commercial awareness of the UK energy broker landscape.
• Strong LinkedIn presence and comfortable networking at industry events (highly desirable)

Other information

OnlineDIRECT offer a range of benefits*, contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employee’s quality of life and wellbeing. Here's a breakdown:

·Supportive Team Environment: Collaborate with a friendly and driven team

·Hybrid Working: Enjoy flexibility with remote working and office days

·Competitive Salary + Bonus: Rewarding pay with performance incentives

·Career Development Opportunities: Access to ongoing learning and clear pathways for progression

·Generous Holidays: 25 + bank holidays, with the option to buy additional days and an increase to entitlement with length of service

·Wellbeing: Company sick pay, enhanced maternity and paternity leave and flexible health cash plans plus death in service (DIS) and employee assistance programme (EAP)

·Work-Life Balance: Early Friday finishes, volunteering day and team incentive events

·Employee Awards: Regular recognition awards

*Some benefits subject to length of service