Sales Operations Analyst

Join Pulsant as a Sales Operations Analyst. The role reports directly to the Director of Sales Operations and works closely with Sales Operations, Finance and Commercial teams. The position is hybrid: 3 days a week from the Maidenhead office and 2 days from home.

Key responsibilities

• Support the Sales team with data analysis and present data in a rapid and consumable format.
• Hold responsibility for data integrity, freshness and cleanliness of CRM; reconcile CRM with other business systems.
• Create performance metrics and KPIs that drive successful behaviours across the Commercial team.
• Attend and present updates on forecasting with Sales Leaders.
• Prepare accurate weekly and monthly packs with narrative and insight for Board and leadership meetings.
• Discover insightful trends within behaviours, inputs and outputs to support strategy development.
• Generate client briefs, presentations and sales literature.
• Lead collation and aid presentation of monthly commission calculations and quarterly information packs.
• Utilise data from various sources to create relevant reports into past and potential sales activities.
• Drive change within the Commercial organization to support overall strategies.
• Understand core marketing operations concepts, pipeline development, and create reporting and analytics.
• Recognise financial concepts in sales processes.
• Develop strong understanding of the business and markets.
• Collaborate with the wider Sales Operations team on projects requiring changes to CRM and reports.
• Ad hoc data pack production and analysis for projects and activities as required.

What we're looking for

• Substantial experience in commercial analytics, problem solving and decision impacting roles.
• Experience synthesising data into strategic and actionable insights and presenting to Senior Leaders.
• Strong knowledge of CRM systems and BI tools to create detailed reporting and dashboards.
• Proficient in Microsoft Office applications: Power BI, Excel and PowerPoint.
• Highly detail oriented and strong attention to detail, able to prioritise time efficiently, communicate well and deliver to deadlines.
• Flexible approach, strong stakeholder communication and management.

Pulsant offers

• A supportive work environment focused on career growth, development, work life balance and well‑being.
• A friendly, family‑like atmosphere where almost half of the team have been with Pulsant for 5+ years.
• Benefits include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy licence and more.

Equal opportunity employer statement

At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you—such as providing reasonable accommodations during the application or interview process—please don’t hesitate to note this in your application or contact us by email: careers@pulsant.com

To learn more about working at Pulsant, visit pulsant.com/careers.