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At Retail Insight, we leverage data to power strategic decisions and deliver exceptional client results. We're innovative, collaborative, and always learning. With a passion for innovation and customer success, we’re scaling fast—and we’re looking for a Sales Operations Manager to help build the engine that powers our growth.

As Sales Operations Manager, you'll be the strategic and operational backbone of our sales team. You’ll bring clarity to complexity, drive performance through data, and equip our salesforce with the tools, processes, and insights needed to thrive.

What you'll do;

• Own the sales tech stack (CRM, reporting tools, sales enablement platforms), ensuring adoption and continuous optimisation
• Design, implement, and manage scalable sales processes and workflows
• Track key sales metrics (pipeline, conversion, forecasting accuracy) and deliver actionable insights to leadership
• Partner with Finance, Marketing, and RevOps to align strategies and drive cross-functional efficiency
• Support onboarding, training, and development initiatives to improve sales effectiveness
• Identify bottlenecks and drive continuous improvement across the sales cycle
• Proven prior experience in a Sales Operations, Revenue Operations, or related role
• Deep knowledge of CRM systems, specifically Hubspot, and other sales analytics tools
• Great analytical skills with the ability to turn data into strategic insights
• Proven experience optimising sales processes in a high-growth environment
• Excellent communication and stakeholder management skills
• Highly organised, detail-oriented, and proactive

Kudos if you also have;

• Experience working in a tech SaaS company
• Exposure to sales enablement or sales training programs
• Familiarity with tools like PowerBi, LinkedIn or Outreach

Some of our extras...

Flexible Working – Enjoy a hybrid work model (typically 2 days in the office) with flexibility based on business needs, plus a work from anywhere policy to give you freedom to explore.

Time Off – 25 days annual leave (+ bank holidays), increasing with length of service, plus an extra day off for your birthday! We also operate summer hours so you can make the most of the sunshine.

Learning & Development – Access a vast range of courses through our learning platform and benefit from structured career progression plans to support your growth.

Health & Wellbeing – Private Medical Insurance, a healthcare cash plan, and mental health support via Help@Hand. Plus, we’ll ensure you have a safe and productive home setup with a workspace assessment.

Giving Back – Take paid volunteer days to support your local community, donate to your chosen charity through salary sacrifice (we’ll match it!), and make a difference with Give as You Earn.

Extra Perks – A car purchase scheme to make buying a new car easier, plus access to additional benefits through our online platform, including gym discounts.

Plus much more!

Be your authentic self - Retail Insight is committed to promoting equal opportunities in employment. All employees and any job applicants will receive equal treatment. We actively seek to create an environment where everyone feels respected, supported, and encouraged to contribute their best work.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development, Data Infrastructure and Analytics, and IT System Data Services

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