Department: Business Development

Location: Tewkesbury

Compensation: £25,800 - £26,000 / year

• Perform data review for new sales opportunities.
• Support new B2B product sales and launch activities.
• Utilise Power BI for OMR data monitoring and submission support.
• Create and maintain process guides for sales functions.
• Support wholesale client engagement and order processing.
• Support collaboration with sales opportunities engaging with Planning, Finance, Business Development Build, and Marketing departments.
• Add, move and change tickets sales opportunity tracking
• Perform Voucher Export/Import reports.
• Update BDUK Voucher progress for reporting and analysis.
• Handle voucher requests and claims efficiently
• Co-ordinate sales voucher activities.
• Administer voucher customer validation emails and portal communication.
• General Sales Support Functions
• CRM Management
• Sales Collateral Management
• Meeting Support: Schedule sales meetings, prepare agendas, take minutes, and follow up on action items.
• Reporting & Analysis: Generate regular sales performance reports, analyse trends, and identify areas for improvement.
• Customer Service Liaison: Act as a point of contact for routine customer inquiries, escalating complex issues to the sales or appropriate department.
• Order Processing Support: Assist the sales team with order entry, processing, and tracking to ensure timely fulfilment.
• Pipeline Management: Support the sales team in managing their pipeline, ensuring opportunities are tracked accurately and progressed efficiently.
  
  
  

• Proven experience in an administrative or sales support role, preferably within the telecommunications or technology sector
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with CRM systems (e.g., Salesforce) and project management tools (e.g., Jira) is highly desirable
• Familiarity with data analysis tools (e.g., Power BI, DBeaver) and mapping software (e.g., QGIS) is a significant advantage.
• Excellent organisational skills with the ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills, with the ability to interact professionally with internal and external stakeholder
• Proactive, self-motivated, and a team player.
• Ability to work independently and collaboratively
  
  
  

• Equity – yes, a real part of the company!
• 25 days holiday plus bank holidays
• Pension scheme that matches your contribution up to 8%
• £50 phone allowance or Company issued phone
• Health care cash plan
• Cycle to work
• Employee assistance programme
• PPE and Uniform provided
• IT equipment provided
• Remote working
• Discounted Gym memberships
• Retail offers – discounts from recognisable brands
• Company Events
• Travel expenses paid
• Annual Bonus up to 30% of salary (discretionary of the business)
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Birthday day off!!
• Life assurance giving you cover of 4 times your basic salary
• Colleague referral scheme of £500
• Continuous development and long-term career prospects