Hybrid – Glasgow City Centre

At Golden Charter, we’ve been helping people plan ahead for over 30 years. We’re proud to work with more than 2,900 independent funeral directors across the UK, supporting families when they need it most.

We’re looking for a proactive and dedicated Sales Support Advisor to join our team in Glasgow for a period of 6 months, providing remote and telephone-based support to our internal sales team and external network.

We believe in creating a supportive, collaborative workplace where our people can thrive. Here’s what you can expect:

• A hybrid working model with flexibility—with 3 in-office days per month for team collaboration
• A flexible benefits allowance and health cash plan
• On-site perks like massages (yes, really!)
• A chance to be part of a purpose-driven company that genuinely cares

What you'll be doing:

You’ll play a crucial role in enhancing the service experience for our network and the efficiency of our sales operation – making us easy to do business with!

Supporting the internal sales team and external network with their day to day activities, you’ll often to be the first point of contact for questions and queries from our network partners.

Some of your day-to-day tasks will include:

• Compiling reports, scheduling appointments and coordinating communications for our field-based sales team
• Providing 1 st line technical support on all key systems
• Supporting adherence to FCA regulations and our compliance framework

What we’re looking for:

• Proactive approach with good time management
• Attention to detail and organisational skills
• Ability to manage multiple tasks in a fast-paced environment
• Excellent relationship building skills with the ability to provide support via phone and virtual communications

If you’re looking for a role where you can grow, make a difference, and be part of a great team—apply today!