Overview

We’re an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that’s efficient, user-friendly, and solves problems fast.

At Burendo, we believe that together, we can achieve incredible things.

Role

We’re looking for a proactive and detail-oriented Salesforce Administrator with hands-on technical expertise and a platform mindset to support the ongoing delivery, optimisation and governance of our Salesforce platform across multiple business areas.

You will ideally have prior experience in the public sector or working within complex organisational structures.

This role is predominately remote, with very occasional on-site presence required in either our Leeds or London office.

Key Skills

• Salesforce specialist with a platform mindset and hands-on technical expertise
• Experience of actively engaging with a Centre of Excellence to mature capabilities and support strategic Salesforce adoption
• Provide technical expertise and best practice guidance for configuration, integration, and optimisation of Salesforce
• Experience of supporting Salesforce users by offering troubleshooting, reporting and change execution assistance
• Able to support and guide L2 and L3 colleagues, including upskilling and development plans
• Experience of handling admin tasks, change requests and supporting tickets directly when needed

Soft Skills

• Proactive and solution-oriented approach to both strategic thinking and technical delivery
• Strong collaboration and stakeholder engagement skills; able to influence and align teams
• Excellent communicator, able to explain complex technical concepts to technical and non technical stakeholders
• User-focused, delivering support with empathy, patience and professionalism
• Mentorship mindset; promotes knowledge sharing and team development
• Highly accountable and adaptable, stepping in as needed to ensure smooth operations

Benefits

• Competitive rate - Contract Inside IR35
• Remote Working - Very occasional site visits
• Supportive consultancy environment

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.