At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, agile approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.

Job Purpose

We want to add a dynamic Salesforce Consultant to the Astound Digital UK team.

Responsibilities

• Design and configure Salesforce to build customized solutions driving key business processes, specifically in Service Cloud & Experience Cloud
• Support on presales activities including responding to RFP/pursuits, estimating, demos, and client presentations
• Partner with the internal team to drive utilization and integration between systems;
• Manage system release schedule and rollout;
• Perform support and development activities for applications/projects assigned;
• Be a thought leader in how to best leverage Salesforce capabilities to improve organizational efficiency and effectiveness using improved features/functionality or process improvement;
• Research Salesforce.com capabilities as needed to satisfy business requirements, and provide gap analysis;
• Develop custom applications using declarative tools: flows, process builders, etc.
• Author and Maintain System Configuration Documentation
• Work with the latest AI technologies to drive innovation

Required skills/qualifications

• 3+ years of total Salesforce experience
• 2+ years of relevant experience working with Lightning Web Component or LW.
• Experience in Salesforce Service Cloud and Experience Cloud
• 2+ Salesforce certifications
• Desire to understand and improve business processes through automation and tools;
• Experience implementing and integrating Salesforce.com app exchange products;
• Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools), and integrating Salesforce.com with other applications;
• Experience working with distributed delivery teams
• Strong understanding of Salesforce SDLC
• Prior consulting experience

Good to have

• Software architecture design using object-oriented and modularity principles;
• Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies;
• Technical documentation writing skills
• Experience in Salesforce configuration
• Experience with industry clouds and multiple salesforce clouds will be a plus

Why You’ll Love It Here

• Impact: Your contributions directly influence client success and organizational growth.
• Collaboration: Work alongside a diverse team of experts who share your passion for excellence.
• Growth: Continuous learning and development opportunities to sharpen your skills and advance your career.
• Innovation: Be part of a forward-thinking company that embraces creativity and encourages bold ideas.
• Culture: Join a supportive environment where your voice is heard, and your ideas are valued.

Why work for Astound Digital

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Digital and discover exciting opportunities while doing the work you love!

Additional Information

This is a full-time position based at our London office. We currently operate in a hybrid working model and you will be expected to visit the London office regularly.