Overview

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

Responsibilities

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce ecosystem to support and realise business requirements (Sales, Service, Communications, Experience and Marketing Clouds).
• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Apply robust engineering principles across design, development and delivery of changes to the Salesforce platform, collaborating across Communities of Practice to define and implement best practices.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform, utilising out-of-the-box capabilities and customisation where necessary.
• Contribute to improvement of DevOps processes, ways of working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Communications Cloud components (OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures).

Qualifications

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Communications Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart-based APIs), Lightning Web Components, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event-Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Knowledge of Salesforce core and Communications Cloud performance considerations and techniques to avoid performance degradation.
• Knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart-based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns; knowledge of TOGAF principals would be advantageous.
• Experience with Version Control Systems and CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Familiarity with SonarQube or other static code analysis tools and ELK or Splunk for log analysis is beneficial.

Team and Location

Team overview: UK&I Technology. Ground-breaking projects. Innovative tech. Top innovation. You’ll work across technology projects that drive Sky’s TV, broadband, mobile and Sky Connect services, focusing on delivering technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. You’ll also design, develop and deliver digital services for millions of customers across the UK.

The rewards

There are many perks at Sky. Here are some highlights:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

We have hybrid working and split our time between office spaces and the convenience of working from home. We’ll share more about what hybrid looks like for your role later in the recruitment process. Recognised by The Times and Stonewall, we take pride in our approach to and investing in society, fighting racial injustice and representation targets at Sky.

Your office space

Livingston Watermark House. Our campus is a short ride from Livingston South train station. Onsite parking is available for cars, motorbikes and bicycles. There is a subsidised canteen and onsite gym with leisure facilities.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place to explore what if, how far, and what next. If your application is successful, we may ask you to complete a criminal record check, and depending on the role and any convictions, the offer may be withdrawn.