Overview

Job Description

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

What you'll do

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds)
• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Employ robust engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, and define and implement best practices across the Salesforce ecosystem.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform, following best practices, leveraging OOTB capabilities and customization when necessary.
• Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and train a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components – OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures.

What you'll bring

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation.
• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns; knowledge of TOGAF principles would be advantageous.
• Experience with Version Control Systems and Continuous Integration/Continuous Delivery (CI/CD) workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would be beneficial.

Team overview

UK&I Technology — Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. You'll also design, develop and deliver digital services for millions of customers across the UK.

The rewards

There are perks when you join Sky. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work

We are recognised by The Times and Stonewall; we embrace hybrid working and invest in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've adopted hybrid working and split our time between unique office spaces and working from home. You'll learn more about what hybrid looks like for your role later in the recruitment process.

Your office space

Livingston Watermark House. Our campus is a short shuttle ride from Livingston South train station and town centre. Onsite parking is available for cars, motorbikes and bicycles. The area offers a subsidised canteen, and an onsite gym, plus pool and table tennis.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place to explore what if, how far, and what next. If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. Depending on the role and any convictions, we might have to withdraw the offer.