Security Control Room Officer Location Edinburgh Division and Client Workplace Division - Facilities BranchOrganisation: Public Sector Client Role Overview Join the dedicated Security Control Room Team, a vital part of a public sector client’s 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols. As a Security Control Room Officer, you’ll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations. Key Responsibilities

Operate CCTV systems and analytics to proactively detect and respond to security incidents Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols Provide keyholder services for the public sector client and partner organisations, including site access and securing premises Conduct scheduled and ad‑hoc mobile patrols across Edinburgh to verify building and grounds security Manage access control during silent hours, ensuring only authorised personnel enter secure sites Serve as first responder for out‑of‑hours activations of the Resilience Room Assist with administrative tasks to support smooth control room operations

Additional Information

Shift Pattern: 12‑hour shifts on a 4‑on / 4‑off rotational basis Allowance: 21% Shift Disturbance Allowance (pensionable and taxable) Requirements: Full UK driving licence and SC‑level security clearance Training: SIA CCTV Operator’s Licence training provided if not already held

Success Profile

Seeing the Big Picture - Level 1 Communicating and Influencing - Level 1 Delivering at Pace - Level 1 Working Together - Level 1

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