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Coach

London, LND, GB

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. Tapestry has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose: The Senior Account Executive is responsible for supporting the growth of Coach’s distributor business in the Middle East, Africa and India (MEAI), driving performance across multi-channel networks and contributing to strategic business planning and execution.

The successful individual will leverage their proficiency in Distributor/Franchise Accounts to:

• Play a key role in developing and managing commercial opportunities across the Coach MEAI region, including distributor-run monobrand stores, multibrand stores, and websites
• Conduct weekly analysis of sales and inventory performance, delivering actionable insights through reporting and strategic recommendations to drive growth
• Track sales plans in partnership with accounts, aligning sales targets and Open-to-Buy (OTB) to optimise performance
• Facilitate regular trade meetings with accounts, focusing on business trends, performance updates, and strategic action planning
• Cultivate strong relationships with Distributors, License Partners, and cross-functional teams, fostering collaboration and alignment across the region
• Create seasonal trade presentations to highlight key wins, challenges, and future opportunities to inform strategic decision-making
• Support quarterly market product strategy planning for all categories across the MEAI region and own market preparations and account presentations
• Collect and process orders, ensuring alignment with OTB and seasonal priorities
• Assist in developing long-range financial plans for accounts
• Partner with Wholesale Operations, Demand Planning, and Wholesale Customer Service teams to guarantee seamless order execution and timely shipments
• Conduct regional and competitive landscape analysis to identify new business opportunities
• Collaborate with the Ecommerce team to launch ecommerce platforms and enhance omni-channel opportunities
• Work cross-functionally with Wholesale Customer Experience, Visual Merchandising, and Buying teams to deliver a cohesive and streamlined strategy across the EMEAI region

The accomplished individual will possess:

• Minimum 4 years’ experience in distributor/franchise business models
• Experience working with the Middle East, South Africa, and/or India
• Results-oriented with a strong sales and target-driven mindset
• Collaborative team player, confident, proactive, and self-motivated
• Thrives in fast-paced, entrepreneurial environments
• Strong leadership, communication, and organisational skills
• Excellent prioritisation and time management abilities
• Flexible to travel across the MEAI region and USA as needed
• Resilient under pressure, with high attention to detail
• Advanced proficiency in Excel and PowerPoint

What Coach can offer you:

• Hybrid working (3 days working from the office, 2 days remote)
• Option to finish early on a Friday (Flex Fridays)
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
• Internal mobility & career progression
• Regular Social Events - Seasonal & Cultural
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include:

• 25 days holiday in addition to bank holidays
• Annual Incentive Plan (company performance bonus)
• Multi brand discount up to 50% off Coach & Kate Spade New York
• Private Healthcare with health assessment (Bupa)
• Bupa rewards - Financial wellbeing support and wellness discounts
• Free 24/7 support for family building, fertility and menopause with Maven
• Employee Assistance Program
• Interest free season ticket loan
• Cycle to work scheme

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com

Job Segment: Account Executive, Demand Planner, Supply Chain, Franchise, Sales, Operations, Retail