Senior Account Manager – Medical Communications (Publications & Medical Affairs)

Senior Account Manager – Medical Communications (Publications & Medical Affairs)

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Senior Account Manager – Medical Communications (Publications & Medical Affairs)

Location: London, UK (Hybrid – 3 days onsite)

Industry: Medical Communications / Pharmaceuticals

Employment Type: Full-time | Hybrid

About the Role:

A leading global medical communications agency is seeking an experienced Senior Account Manager to join their Medical team. This role focuses on delivering impactful medical publications and medical affairs projects that support healthcare advancements and patient outcomes.

In this client-facing role, you will act as a trusted advisor to pharmaceutical clients, lead key accounts, and manage end-to-end delivery of high-quality medical communications programmes while supporting junior team members’ development.

Core Responsibilities:

• Lead day-to-day client meetings and status calls, ensuring exceptional service delivery
• Proactively anticipate client needs and propose strategic solutions
• Manage medical publications and medical affairs projects, ensuring compliance with relevant industry regulations and standards
• Provide high-level strategic counsel to clients with support from senior leadership
• Build and maintain strong relationships with key stakeholders, including thought leaders and third-party partners
• Manage client budgets, including forecasting, resource planning, and reconciliation
• Identify new business opportunities with existing and prospective clients
• Mentor, train, and support junior team members to foster their development

Requirements:

• Proven experience in medical communications agency account management, ideally within publications or medical affairs
• Strong track record of meeting or exceeding project and account targets
• Excellent financial management skills, including budget development, forecasting, and reconciliation
• Strong organisational skills with the ability to prioritise, delegate, and manage multiple projects
• Excellent writing and presentation skills, with the ability to adapt communication style to varied audiences
• High attention to detail and strong knowledge of industry compliance and regulatory codes (local and international)
• Excellent teamwork and collaboration skills
• Proficiency in Microsoft Office

What’s on Offer:

• Hybrid working model (3 days onsite minimum)
• Comprehensive benefits package including private medical, pension, income protection, and wellness allowance
• Dynamic, collaborative environment within a global agency
• Clear progression opportunities and a strong culture of learning and development

If you are an experienced account manager in medical communications looking for your next step within an innovative and supportive agency, please reach out to find out more.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Project Management, and Consulting

• Industries

  Pharmaceutical Manufacturing, Biotechnology Research, and Public Relations and Communications Services

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