Job summary

Are you an experienced administrator looking for a rewarding role in a friendly, patient-focused GP surgery? Join our close-knit team as a Senior Administrator and play a vital part in ensuring smooth, efficient practice operations.

Why You? You're highly organised, proactive, and thrive in a fast-paced environment. With strong leadership skills and attention to detail, you'll oversee admin processes, support staff, and enhance patient care behind the scenes.

Why Us? We value teamwork, compassion, and work-life balance. This part-time role offers flexibility, a supportive environment, and the chance to make a real difference in your community.

If you're ready to bring your expertise to a role where every day counts, we'd love to hear from you!

Apply now and help us deliver outstanding care.

Key Responsibilities:

• Oversee daily administrative operations, ensuring smooth practice workflows.

• Lead and support the admin team, providing guidance and training.

• Manage patient queries, appointments, and correspondence efficiently.

• Handle confidential records, ensuring compliance with GDPR and NHS policies.

• Assist with practice projects, audits, and process improvements.

• Liaise with clinicians, staff, and external partners to maintain high service standards.

Ideal for an organised, proactive leader who enjoys problem-solving and making a real impact in healthcare.

About Us: A Friendly, Supportive GP Practice

We're a small but busy GP surgery at the heart of our community, providing compassionate, high-quality care to our patients. Our close-knit team includes 2 GP Partners, a Practice Manager, a GP Assistant, a dedicated Nurse, a Clinical Pharmacist, a Physician Associate, and a supportive Reception/Admin team all working together to deliver excellent patient care.

Our Culture:

• Teamwork & Collaboration We value open communication and mutual support in a warm, inclusive environment.

• Patient-Centred Care Everyone plays a key role in making our practice efficient and welcoming.

• Work-Life Balance We understand flexibility matters, especially in a part-time role.

• Growth & Development Opportunities to take on responsibility, contribute ideas, and develop your skills.

Join us if you want to be part of a positive, hardworking team where your expertise is valued and your work makes a real difference

23 July 2025

Other

Depending on experience

Permanent

Part-time, Flexible working

A2475-25-0004

45 Rosary Gardens

London

SW7 4NQ

About Us:

Chelsea Medical Service is a small, friendly GP practice dedicated to providing high-quality, patient-centred care. Our close-knit team includes 2 GP Partners, a Practice Manager, clinical staff, and a supportive admin team. We pride ourselves on a positive, collaborative work environment where every team member plays a vital role.

We're looking for an experienced Senior Administrator to oversee our practices administrative functions, ensuring smooth operations and excellent patient service. This is a part-time role ideal for someone organised, proactive, and passionate about supporting healthcare delivery.

• Team Leadership: Supervise and support the admin/reception team, providing guidance and training.

• Operations Management: Ensure efficient workflows for appointments, patient records, and correspondence.

• Compliance & Data Security: Maintain accurate records in line with GDPR, NHS policies, and practice protocols.

• Patient Service: Handle queries sensitively, resolving issues and improving processes where needed.

• Practice Projects: Assist with audits, recalls, and service improvements.

• Stakeholder Liaison: Work closely with clinicians, management, and external partners.

• Experienced inprimary care/admin leadership(GP practice experience desirable).

• Highly organised with strong problem-solving and multitasking skills.

• Excellent communicator, able to lead a team and interact with patients professionally.

• Proficient in SystmOne (preferred) and Microsoft Office.

• Knowledge of NHS policies, CQC standards, and data protection.

Supportive, friendly team in a community-focused practice. Flexible part-time hours to promote work-life balance. Opportunities to develop skills and take on responsibility. Pension scheme and NHS benefits (if applicable).

About Us:

Chelsea Medical Service is a small, friendly GP practice dedicated to providing high-quality, patient-centred care. Our close-knit team includes 2 GP Partners, a Practice Manager, clinical staff, and a supportive admin team. We pride ourselves on a positive, collaborative work environment where every team member plays a vital role.

We're looking for an experienced Senior Administrator to oversee our practices administrative functions, ensuring smooth operations and excellent patient service. This is a part-time role ideal for someone organised, proactive, and passionate about supporting healthcare delivery.

• Team Leadership: Supervise and support the admin/reception team, providing guidance and training.

• Operations Management: Ensure efficient workflows for appointments, patient records, and correspondence.

• Compliance & Data Security: Maintain accurate records in line with GDPR, NHS policies, and practice protocols.

• Patient Service: Handle queries sensitively, resolving issues and improving processes where needed.

• Practice Projects: Assist with audits, recalls, and service improvements.

• Stakeholder Liaison: Work closely with clinicians, management, and external partners.

• Experienced inprimary care/admin leadership(GP practice experience desirable).

• Highly organised with strong problem-solving and multitasking skills.

• Excellent communicator, able to lead a team and interact with patients professionally.

• Proficient in SystmOne (preferred) and Microsoft Office.

• Knowledge of NHS policies, CQC standards, and data protection.

Supportive, friendly team in a community-focused practice. Flexible part-time hours to promote work-life balance. Opportunities to develop skills and take on responsibility. Pension scheme and NHS benefits (if applicable).

• Essential Qualifications & Experience:
• GCSEs (or equivalent) in English and Maths at grade C/4 or above
• Proven administrative experience, ideally within a GP practice/NHS/healthcare setting
• Strong leadership/supervisory skills with ability to support and motivate a team
• Excellent IT skills, including Microsoft Office and preferably SystmOne
• Knowledge of confidentiality, GDPR and NHS policies
• Outstanding communication and organisational skills

• Desirable Qualifications & Experience:
• Business-related qualification (e.g., NVQ in Business Administration, BTEC, or equivalent)
• Previous experience as a Senior Administrator/Team Leader in primary care
• Understanding of CQC standards, QOF and GP practice workflows
• Experience with patient recalls, audits or practice improvement projects
• We value the right attitude - if you're highly organised, proactive and a team player with transferable skills, we'd still love to hear from you!

• Essential Qualifications & Experience:
• GCSEs (or equivalent) in English and Maths at grade C/4 or above
• Proven administrative experience, ideally within a GP practice/NHS/healthcare setting
• Strong leadership/supervisory skills with ability to support and motivate a team
• Excellent IT skills, including Microsoft Office and preferably SystmOne
• Knowledge of confidentiality, GDPR and NHS policies
• Outstanding communication and organisational skills

• Desirable Qualifications & Experience:
• Business-related qualification (e.g., NVQ in Business Administration, BTEC, or equivalent)
• Previous experience as a Senior Administrator/Team Leader in primary care
• Understanding of CQC standards, QOF and GP practice workflows
• Experience with patient recalls, audits or practice improvement projects
• We value the right attitude - if you're highly organised, proactive and a team player with transferable skills, we'd still love to hear from you!

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Chelsea Medical Services

45 Rosary Gardens

London

SW7 4NQ

https://www.chelseamedicalservices.co.uk/ (Opens in a new tab)

Chelsea Medical Services

45 Rosary Gardens

London

SW7 4NQ

https://www.chelseamedicalservices.co.uk/ (Opens in a new tab)