Overview

We're looking for a senior investigator to play a pivotal role within our global Financial Crime Intelligence Unit (FCIU). As a center of intelligence, threat analysis, and investigative excellence, this role is key to proactively identifying, investigating, and mitigating complex financial crime threats. You will conduct complex, deep-dive investigations across multiple financial crime risk domains, support our MLROs with critical risk insights, and deliver actionable intelligence to key internal stakeholders and, as required, external agencies. This role is ideal for a detail-oriented analyst with strong AML expertise who thrives on turning complexity into clarity and is eager to contribute to a world-class financial crime intelligence capability.

Responsibilities

• Lead and manage complex, high-priority investigations into sophisticated financial crime activities, ensuring thorough and timely resolution.
• Serve as a key partner to the MLROs, providing critical insights and comprehensive investigative reports to support SAR/STR decisions and responses to regulatory inquiries.
• Contribute to a proactive threat analysis capability to identify emerging financial crime typologies and vulnerabilities, utilising data-driven techniques and open-source intelligence (OSINT).
• Produce high-impact intelligence reports and strategic briefings for the MLRO, translating complex findings into clear, actionable recommendations.
• Collaborate with data analytics and product teams to refine detection rules, improve risk models, and enhance monitoring systems based on investigative outcomes and intelligence findings.
• Develop and maintain a deep understanding of evolving financial crime typologies, actor tactics, and geopolitical risks relevant to the payments industry.
• Mentor junior financial crime intelligence analysts, fostering their professional growth and ensuring high-quality output and operational excellence.
• Support engagements with law enforcement and coordinate responses to external requests as needed.

Qualifications

• Minimum 4+ years of experience in a financial crime investigations role within a regulated financial institution, with experience in FinTech or a payments company preferred.
• Proven experience in conducting and managing complex financial crime investigations (e.g., L3, major cases) with a demonstrable track record of successful outcomes.
• Strong understanding of financial crime typologies (e.g., money laundering, terrorist financing, sanctions evasion), AML/CFT regulations, and regulatory expectations concerning investigations, risk modelling, and MI across relevant jurisdictions.
• Hands-on experience with SAR drafting and decisioning in high-risk, multi-jurisdictional environments.
• Excellent analytical, problem-solving, and critical thinking skills, with the ability to translate complex data and investigative findings into clear, actionable insights for diverse audiences.
• Strong stakeholder management and communication skills, with a proven ability to collaborate effectively with technical and non-technical teams, as well as influence decision-making.
• Proficiency in BI tools (e.g., Tableau, Power BI, Looker, SQL) to support data-led investigations and risk analytics.
• A proactive, strategic thinker with a strong sense of accountability, a solutions-focused approach, and the ability to manage multiple priorities in a fast-paced, dynamic environment.
• A Bachelor's or Master's degree or equivalent practical experience is required. Your field of study, whether in social sciences, humanities, law, or technology, should demonstrate strong analytical, research, and critical thinking skills.

About the company

We're — you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. We power billions of transactions every year, enabling digital payments to move smoothly. With 19 offices spanning six continents, London is our HQ. We value fast-moving, performance-driven work and strive to create opportunities for growth and impact from day one. We offer a hybrid working model with flexibility, and we aim to set you up for success with accessible processes and support. Curious about life at our company? Visit our Careers Page to learn more about our culture and open roles.