Overview

Join to apply for the Senior Analyst, Sales Operations role at Spotify.

Spotify is seeking a London-based Senior Analyst to join the Sales Operations team. We drive the growth and success of Spotify’s ads business by planning, enabling collaboration across functions, and upholding operational efficiency.

This role is ideal for someone who thrives as a versatile operator — a curious, independent problem solver who enjoys wearing many hats and jumping into different areas as business needs evolve. You will partner with Sales Leadership in these regions and collaborate with Product, Vendor Sales, Marketing, Enablement, and Sales Systems & Tooling teams to identify growth opportunities, implement strategies to capture them, and enhance the operational framework supporting the Sales team.

What You’ll Do

• Act as a strategic thought partner to Sales Leaders and cross-functional partners to drive revenue growth.
• Streamline the sales process by implementing standard methodologies and consistently improving key workflows.
• Identify education and tooling needs for the Sales team and collaborate with Sales Ops and cross-functional partners to address them.
• Use data and market intelligence to generate insights that inform decisions and strategy.
• Define commercial tactics and performance benchmarks to grow revenue, customers, and sales productivity.
• Lead and support projects that span incentives, Salesforce hygiene, workflow optimization, tooling adoption, and process improvements.
• Manage multiple initiatives at once, ensuring clear milestones, stakeholder alignment, and timely delivery.
• Identify market opportunities and prioritize customer segments to address gaps.

Who You Are

• Versatile and Curious: You adapt quickly, learn new systems, and enjoy diving into varied challenges from data to operations to project management.
• Independent Problem Solver: You thrive in ambiguity, take initiative, and know when to escalate or involve stakeholders.
• Collaborative Partner: You build strong cross-functional relationships and communicate effectively with leadership and peers.
• Analytical and Structured: You bring rigor in data analysis, program management, and process improvement.
• Experienced with Salesforce CRM and BI tools (Tableau, CRM Analytics, Looker/Google Data Studio); SQL preferred.
• 4+ years’ experience in Sales/Business Operations, Consulting, Finance, or similar.
• Exposure to or interest in media and advertising is a plus.
• Bachelor’s degree or equivalent experience.

Where You’ll Be

• This role is based in London.
• We offer flexibility to work from home with in-person meetings; expect to come into the office about 2 times per week.

Company & Inclusion

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. The more voices we have represented, the more we will all thrive, contribute, and be forward-thinking.

Spotify is committed to accessibility in our recruitment process. If you need accommodations at any stage of the application or interview process, please let us know — we’re here to support you in any way we can.

Company Snapshot

Spotify transformed music listening since 2008. Our mission is to unlock the potential of human creativity by giving artists the opportunity to live off their art and fans the chance to enjoy and be passionate about creators. We are the world’s leading audio streaming subscription service.