Senior Application Operations Engineer

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Senior Application Operations Engineer Pay up to £46,547 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Senior Application Operations Engineer to join our community of tech experts in DWP Digital, to provide application operations which deliver continuity of service for our users across DWP Digital services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need?
Demonstrable ability of building strong relationships within a team and with other stakeholders to ensure service outcomes are achieved. Evidence of successfully implementing improvement initiatives from a technical and process angle. A passion for automation over manual interventions. Problem Solving & Systems Thinking - Proven ability to break down complex problems and think in terms of system architecture; Evidence of ability to resolve complex incidents across multiple systems. Previous experience of managing the technical application support of services including understanding and exposure of the ITIL Service Management Framework to deliver a quality service.
You and your role If you're passionate about keeping critical systems running smoothly and love solving complex problems, this could be the role for you. You'll be working with a mix of technologies, from Linux and Windows servers to cloud platforms and databases. making sure our applications are reliable, secure and performing at their best. You’ll be the go-to person when things go wrong, helping to fix issues, improve processes and support your colleagues. We work in an agile environment, using ITIL and other best practices to deliver great service to our users. You’ll also play a key role in mentoring others, driving improvements and collaborating with a wide range of teams across DWP Digital. Whether it's managing incidents, leading service transitions, or helping new starters settle in, you’ll be central to making sure our services run like clockwork. If you're ready to take the lead, share your expertise and make a real impact then apply now. Details. Wages. Perks. Location: You’ll join us in one of our brilliant digital hubs in Blackpool or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you’ll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £46,547 Pension: You’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You’ll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes:
An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities.
Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There’ll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. #J-18808-Ljbffr
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Location:
Blackpool, England, United Kingdom
Job Type:
FullTime

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