Join to apply for the Senior Associate – Strategic Operations role at Wayfair

Join to apply for the Senior Associate – Strategic Operations role at Wayfair

Title: Senior Associate – Strategic Operations

Location: London Office Based EC1V 7LQ, (Mon-Thurs in office, Friday remote)

Benefits: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership, Tuition Reimbursement, 25 Days Starting Holiday + Bank Holidays (with tenure increases), Pension, Cycle to Work scheme, and more.

Collaborate. Influence. Deliver Impact.

Data-Savvy Problem Solver Wanted

Are you ready to take ownership of high-impact, cross-functional projects that drive commercial and operational success?

Wayfair is looking for a Senior Associate to join our Global Ops Retail Analytics team within the North America and EU Retail Analytics function. You’ll partner across commercial, category management, and operational teams to shape strategic initiatives with global scope. You’ll lead projects in fast-evolving spaces, solve complex challenges using data, and build influence across stakeholders in both Europe and North America.

If you're analytical, action-oriented, and excited to turn ambiguity into opportunity, this role offers a rewarding challenge in a data-rich, high-growth eCommerce environment.

What You’ll Do

• Lead cross-functional initiatives that align commercial and operational teams on key priorities
• Own the end-to-end delivery of complex, high-ambiguity projects tied to measurable outcomes
• Build and nurture strong working relationships with stakeholders across multiple departments
• Use data-driven insights to resolve cross-domain business challenges and influence strategic decisions
• Collaborate closely with technical teams to bridge current capabilities with future goals
• Support implementation of project plans, ensuring commercial impact is always top of mind
• Work with Category Management to bring early-stage concepts to life and execute them at scale
• Coordinate execution across global teams, ensuring alignment, pace, and measurable progress
  
  

• Strong communication skills, with the ability to engage and influence cross-functional stakeholders
• 3+ years of experience in eCommerce, corporate retail, consulting, or a related commercial/strategic environment
• Strong business acumen and the ability to see challenges from supplier and customer perspectives
• Self-starter mindset, comfortable working independently in a fast-paced, ever-changing environment
• High resilience, adaptability, and a collaborative approach to problem-solving
• Excellent analytical and quantitative skills – confident working with large datasets and translating them into actionable insights
• Experience with or interest in data tools and programming languages (Google BigQuery, SQL, R, Python – a plus)
• Excellent project management skills with the ability to prioritise, delegate, and drive execution
  
  

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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