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About

Senior Business Analyst - Operational Processes & Low Code Solutions

About

Senior Business Analyst - Operational Processes & Low Code Solutions

Hybrid | UK-based | 2 days on-site as needed on a weekly basis in Leeds

£65,000 DOE + benefits

Immediate start available

We're looking for a Senior Business Analyst to lead the analysis and design of business-critical systems for a major public sector client. This is a highly visible role where you'll be front and centre in shaping the solution, engaging directly with stakeholders, and helping to build smarter, more efficient processes through a low-code platform.

The ideal candidate will be an experienced, proactive BA who brings structure to complexity and communicates clearly across both technical and non-technical teams. If you know how to define operational processes, challenge requirements, and work confidently with a demanding client, this is your opportunity to make a real impact.

What You'll Be Doing

Lead workshops and gather requirements to translate complex business processes into clear technical solutions. Work closely with cross-functional teams to design process flows, escalation parameters, and change control models. Own the client relationship, offering structure, clarity, and reassurance while confidently managing expectations. Collaborate with low-code developers and delivery leads to ensure solutions are aligned with business needs and MVP goals. Help shape future-state process thinking and identify areas for optimisation post-launch.

What We're Looking For

8-10+ years of Business Analysis experience, ideally within operational or process-heavy environments. Background in applications that support core business functions-such as case management, finance systems, warehousing, or healthcare tools. Low-code platform experience is a plus (e.g. Appian), though not essential. Strong knowledge of process design, stakeholder engagement, and governance/change control frameworks. A natural communicator-friendly but formal, confident in pushing back when needed, and effective at guiding client conversations. Positive, diligent, and highly organised with a calm, solutions-focused mindset.

Why This Role Matters

This is a key role in a high-profile digital transformation programme where getting the process right is business critical. You'll play a vital part in shaping how end users interact with new systems, ensuring both quality and usability are delivered.

If you're a senior-level BA who thrives in client-facing roles and enjoys turning business complexity into clear, actionable solutions - we'd love to hear from you.

Interviews happening now - apply today or reach out for more info

• Leeds, England
  
  

• Business Analyst
  
  

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Technology, Information and Internet

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