Main Purpose The Business Analyst plays a pivotal role in supporting the delivery of essential technology projects that keep the organisation running and compliant. This permanent role is within the Business Analysis team and works closely with Enterprise IT Services to support the priorities of the Head of IT Strategy & Planning. Responsibilities

Provide structured business analysis to support project teams across a range of enterprise IT initiatives Apply established analysis practices to help shape requirements, clarify scope, and inform delivery planning Support a culture of operational excellence and pragmatic problem‑solving Contribute to documentation, decision‑making and issue resolution throughout the project lifecycle

Business Analysis & Solution Support

Lead requirements definition from discovery through to implementation, ensuring alignment with business value Develop and document technical, functional and non‑functional requirements with full traceability Produce clear user stories and workflows to support development and testing Facilitate workshops for ideation, stakeholder engagement and requirements gathering Tailor stakeholder engagement approaches to suit organisational dynamics and improve decision‑making Create wireframes and UX mock‑ups when dedicated UX/CX resources are unavailable Collaborate with business and technical architects to ensure scalable, strategically aligned solutions Identify opportunities for operational efficiencies and process improvements

Skills & Experience

Proven track record as a BA generalist supporting a variety of technical projects – infrastructure, access management, internal tooling, vendor‑led solutions and system migrations Strong knowledge of business analysis methodologies, requirements gathering techniques and process‑mapping tools (e.g. BPMN, UML, Visio) Familiarity with Azure DevOps (ADO) and Miro for collaboration and documentation Experience working within stringent governance frameworks, even if not aligned to a specific methodology Strong conflict resolution and negotiation skills to balance business needs with technical feasibility

Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Research, Analyst, and Information Technology Location & Salary City of London, England, United Kingdom Salary: £80,000.00–£100,000.00 #J-18808-Ljbffr