We’re pleased to share an exciting opportunity to join Children & Families,supporting multiple teams as aSeniorBusinessSupportOfficeron a permanent contract. This is a full-time role, primarily office-based, with some flexibility for home working.

Now is an exciting time to be a part of our team as Warwickshire has been chosen as one of the seven areas to deliver theFamilies First for Children Pathfinder Programme. Join us to help shape and influence the future of children's social care together.Find out why we are goodOfsted.

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service.Click here to find out more about Warwickshire County Council’s Children and Families Service.

Our Offer to you includes:

• Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.

• A Volunteering & Wellbeing Day in addition to generous annual leave and an additional day at Christmas

• We also offer a Refer a Friend packagescheme for some roles, Terms& Conditions apply

About the Role

In this pivotal role, you’ll work closely with the Team Manager to ensure the smooth and effective running of our service. You’ll help drive high performance and continuous improvement,supporting a team that is valued by both staff and stakeholders.

You’ll be working with Children in Care, Leaving Care, UASC, Placement Hub & Migration team, Your responsibilities will include:

• Overseeing day-to-day operations
• Managing reception and site cover
• Handling complaints and finance tasks
• Supervising andsupporting staff
• Identifying and implementing process improvements

Key Skills and Experience

We’re looking for someone who is:

• Experienced in administration
• Clear and concise in communication
• Able to respond to urgent and unforeseen demands
• Skilled at building strong working relationships
• Discreet with confidential and sensitive information
• Proactive, organised, and punctual
• A positive team player

Click here to download our Why work for Us Brochure

For further information please see the Job Description and Person Specification below;

Senior Business Support Officer

Working for Warwickshire –This is the difference you make:

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement.The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit:Warwickshire Pension Fund homepage – Warwickshire Pension Fund.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access toVivupbenefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information:

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Joshua Oshaughnessy - joshuaoshaughnessy@warwickshire.gov.uk

Closing Date:25^th August 2025
Interview Date:28th & 29th August 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contacthrandpayroll@warwickshire.gov.ukand we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See?more