Overview

Pear Recruitment – Senior Client Accounts – Paddington

Salary - £42,000 - £48,000

Working hours: Monday – Friday (1 day work from home)

EXPERIENCE IN REAPIT ESSENTIAL

Our client, a successful Estate Agent is looking for a Senior Client Accounts Assistant for their branch in Paddington. We are specifically looking for candidates with Reapit & Property experience. You will play a key part in their client retention plans by working with landlords and tenants with a focus on building long term relationships. You will be confident in this position and be able to take ownership of the process from start to finish.

Responsibilities

• Importing tenancy details
• Managing queries
• Collaborating with landlords, & tenants
• Dealing with deposits returns and de-registering
• Following up on rent arrears
• Ensuring payment details are compliant with the requirements of the Direct Debit Guarantee Scheme
• Understanding of overseas landlords’ tax
• Investigating queries and taking relevant action
• Ensuring all tasks are performed in a timely and accurate manner
• Responsible for running timely audits on the landlord records to catch any overseas landlords who have not been marked as overseas
• Produce and proof Income & expenditure reports as and when requested by landlords
• Liaising with landlords, tenants, and tenant guarantors verbally and in writing, where rent arrears exist and securing settlement as soon as possible

Essential attributes

• Excellent organisational skills and methodical approach
• Experience & knowledge in a similar role
• Lettings Property market experience & knowledge
• Highly developed and confident communication skills
• Enthusiastic and positive
• Eager to learn and develop
• IT Literate - database system, word, excel (vlookup and pivot tables preferable)
• Reliable and punctual
• Customer focus
• Reapit experience is essential
• Team player

If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.

Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.