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Senior Client Advisor
Marsh

Description:

We are seeking a talented individual to join our Marsh Specialty, Real Estate team, based in Manchester. This is a hybrid role requiring at least 3 days per week in the office.

The role: Senior Client Advisor

This position suits an experienced Account Handler/Manager who has worked in a similar role and is looking to progress towards a Client Executive position.

You will support Client Executives in managing a large book of business, including renewals, mid-term adjustments, handling client queries, and cross-selling or up-selling solutions.

Experience in Real Estate, Property, or Construction is ideal, but other commercial/corporate sectors will also be considered.

Responsibilities:

• Work with Client Executives to retain and generate new business through strategic management and contract reviews.
• Assist in achieving sales goals and managing client accounts.
• Handle all aspects of account management and service delivery, ensuring client needs are met.
• Manage queries, renewals, amendments, and mid-term adjustments for large accounts.
• Build and maintain relationships with clients and stakeholders to drive growth.
• Provide technical support for complex relationships to ensure satisfaction.
• Serve as a primary contact for client needs and questions.
• Stay informed on market conditions and comply with all standards and regulations.

Requirements:

• Proven experience handling medium to large UK accounts.
• Excellent interpersonal and client-facing skills.
• Ability to work under pressure and flexibly.
• Strong organizational skills and attention to detail.
• Understanding of clients' business issues and insurance programs.
• Numeracy skills and proficiency in Microsoft Office.

Preferred qualities:

• Background in Real Estate, Property, or Construction.
• Resilience and previous client-facing experience.
• Ambitious and team-oriented.
• Strong stakeholder management skills.

Benefits of joining us:

• Professional development and interesting work.
• Inclusive culture fostering innovation and impact.
• Career growth opportunities, benefits, and rewards.

#hybrid

Marsh, a part of Marsh McLennan, is the world's leading insurance broker and risk advisor, operating in 130 countries, with revenue of $24 billion and over 90,000 employees. We are committed to diversity, inclusion, and flexible work arrangements. We support candidates with disabilities and aim to provide reasonable adjustments during recruitment. All colleagues are expected to work at least three days per week in their local office or onsite with clients, with designated 'anchor days' for team in-person meetings.

Job ID R_310049