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Join to apply for the Senior Commercial Manager role at Gumtree.com

We’re looking for a strategic and operationally minded Commercial Manager (or Marketplace Operations Manager) to lead the development and performance of ourPayment and Shippingoffering. You’ll play a critical role in ensuring a seamless, scalable, and customer-centric experience across our marketplace as we introduce Transactions and Delivery to the site. You’ll be responsible for driving commercial outcomes, go-to-market strategies, improving operational efficiency, and collaborating cross-functionally to enhance the end-to-end shipping and payment journey for buyers and sellers. This is an exceptional opportunity to deliver impact at scale! You’ll join us during a period of exciting growth and secure long-term investment in the business. Experienced in B2C or C2C Payments and Shipping? Looking to make your mark? Join us and let’s shape the future of Gumtree and re-commerce together!

Location: London, hybrid working applies with 3 days in the office.

About the role:

Reporting to the Head of Consumer Growth, you’ll own the Commercial Strategy and Operational execution of our Payments and Shipping product. Your key responsibilities will be focussed around executing on our clear Ship and Pay product vision, ensuring this is aligned with the overarching company strategy & business goals. You’ll undertake project management, ensuring complete oversight of the initiative, flagging up and acting up on risks and opportunities where appropriate. You’ll own the Go-To-Market Strategy to drive adoption and revenue growth. Additionally, you’ll be responsible for marketplace operations, owning the operational performance and establishing a strong feedback loop for continuous enhancements. You’ll be highly data and insights driven, conducting thorough market research and commercial analysis to identify trends and growth opportunities and to report on results. This is a highly cross functional role where you’ll work closely with product, engineering, commercial and operations team across UK and China to ensure alignment and effective execution of business initiatives.

Gumtree is an equal opportunities employer, valuing diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants.

What’s in it for you?

• An exciting opportunity to join Gumtree as we embark upon a journey of growth and transformation.
• A business with purpose - we are on a mission to make buying and selling safer, simpler and more enjoyable.
• An opportunity to work on a key 0 to 1 strategic product that will transform the way Gumtree operates.
• A culture of collaboration with passionate people building a business we can be proud of.
• An excellent salary and perks including annual bonus, private medical and 6% contributory pension.
  
  

• Previous experience in a similar Senior Commercial Manager or Marketplace Operations role in a fast-paced marketplace, digital platform or ecommerce scale-up environment. Subject matter expertise on ship and pay operations is required.
• You’ll have sound expertise in creating and executing Go-To-Market strategies, including taking new products to market.
• Skilled in cross functional working including experience working with Product teams to optimise performance and implement new solutions.
• Strong analytical and problem-solving skills. Demonstrate data-driven mindset and how that insight can be turned into action / outcomes.
• Proven track record of driving revenue and achieving growth objectives
• Ability to thrive in a fast-paced environment and adapt to changing market dynamics.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Internet Marketplace Platforms

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