Senior Commercial Relationship ManagerApplication Deadline: 19 September 2025Department: InvestmentEmployment Type: Full TimeLocation: Derby / LondonAbout usPorterbrook is the UK’s leading rolling stock financier and asset management company. We’ve been at the heart of the rail network for over three decades with 4000 vehicles in our diverse portfolio of passenger and freight trains.As a partner that adds value to the railway today and for the future, we’ve invested over £3.5bn in new rolling stock and we’re actively looking to invest a further £1bn in the years ahead. Since 2020, this includes over £550 million in new trains, fleet upgrades, traction innovation and rail infrastructure.Sustainability is embedded in our decision making, and we’ve been named the global sector leader in the annual GRESB sustainability assessment for the last four years.Our teams are leading some of the most exciting innovations taking place in the railway today at our sites in Derby, London, and the 135-acre Long Marston Rail Innovation Centre in Warwickshire – an invaluable asset for the railway to test and trial new traction technologies.Our values About the team Our investment team have considerable experience in raising finance to support the acquisition of new rolling stock. They are supported by a team of engineering and project management professionals that have a track record of delivering projects on time and to budget.About the roleA great opportunity for an exceptional Senior Commercial Relationship Manager, to join the Porterbrook team.Role PurposeCustomer interface and commercial account manager for high value contracts with leading train operating companies. Relationship management and account oversight. Reporting to the Head of Commercial Relationship Management.Key ResponsibilitiesLease ContractsInstruct the Legal Department to ensure all contract and lease documentation accurately reflects the commercial dealSeek opportunities to grow the account e.g. financing modifications, additional rolling stock etc.Assist with monitoring lease compliance and execution of lease termsResponsible for all aspects of the contract administration processEnsure all Rental and Maintenance Reserve invoices are issued as per lease agreementsManagement of maintenance reserve processMonitor receivables including following up on non-payments as requiredProvide lease information as required to other internal departmentsEnsure all contract and lease documentation is captured and updated in the company\'s document management systemCustomer RelationsMaintain thorough knowledge of customers’ businesses and anticipating future plans both for new business and re-leasing of existing fleetsEnsure close relationships are maintained with key personnel within each respective train operating company, owning group, potential suppliers, DfT and other stakeholdersMaintain thorough knowledge of the area/industry and evaluating impact on Porterbrook business or potential business with customers, suppliers or other stakeholdersMaintain thorough knowledge of political, strategic, personnel or regulatory changes occurring in existing or potential business areasUnderstand the strategy of relevant stakeholders in the industry such as GBR, owning groups, and operating companiesMonitor customer use of Porterbrook fleets including condition, maintenance, usage (mileage and sub-leasing)Ensure all customer and non-customer enquiries are dealt with thoroughly and promptly with a focus on maintaining customer satisfaction and developing new businessRetain a regular in-person presence with customers and industry stakeholdersInternal CommunicationProvide information and reports to Porterbrook management and/or directorate on activity in the business area (includes income forecasting, rolling stock planning, business activity, incoming enquiries, risks and investment opportunities, market intelligence) – specifically report the financial implications of all identified threats and opportunitiesLiaise with all Porterbrook departments to ensure proper communication of business and customer issues ensuring that material issues are identified and prioritisedPlanning and FinancePlan resource requirements in line with prioritised re-leasing activities and timetablesWork closely with the wider Investment Team to prepare and submit new offers and ensure procedures are followed and legislative requirements are adhered toSupport the annual budget update processPrepare Executive and Board papers to include commercial, technical and financial informationRe-leasing ActivitiesDefine the commercial strategy for each proposal relating to lease renewalsWork closely with the wider Investment Team in supporting the process for new build and cascade opportunitiesSupport the various bid teams through regular reviews and clear understanding of the different strategiesPresent pricing and negotiate fleet enhancement/modification programmes with customers including delivery schedules, rental rates, and key terms and conditionsIdentify and mitigate key risks for PorterbrookResponsible for delivering lease renewal offers to lesseesContract negotiations of the lease agreements at award (with support from legal)ManagementEnsure there is a close working relationship with the engineering and support personnel involved, and providing all the necessary information to support the bidding processProject management of relevant re-leasing opportunities with internal stakeholdersLead the mobilisation effort post award ensuring that the leases are agreed and maximise value to the businessOther DutiesMentor and develop the junior members of the Relationship Management Team ensuring that development and training plans are put in placeProvide general commercial and business management services to Porterbrook as and when required and support the respective Relationship Manager as is appropriateWork alongside other members of the Investment Team to deliver the Long Marston revenue in line with budgetAttend key industry events including National Rail Awards, IMECHe lunch and Roundhouse dinnerLiaise with customers (in person as much as practically possible) regarding involvement in their strategic meetings, stakeholder management and explore how we can assist and present in these to further strengthen the relationshipsSkills / ExperienceGeneral requirements are for an individual with 7+ years relevant contracts, relationship management or asset management experience within the railway industry. Traction and Rolling Stock leasing experience preferred. Excellent organisation experience, with great attention to detail. Ability to create and maintain relationships with customers. Experience working in a fast-paced environment. A sound understanding of the concept of leasing is essential.What you’ll need to haveBachelor’s Degree or equivalent in relevant disciplineExtensive knowledge of railway industry, rolling stock and components, organisation and stakeholdersKnowledge of commercial and supply contractsKnowledge of proven negotiation techniquesGeneral knowledge of current legislation and lawGeneral economic and commercial knowledge, including finance, funding and currencyContractual obligations and operating lease agreementsVehicle maintenance and overhaul requirementsGeneral understanding of tax, pricing issues and legal precedent as well as overall financial acumenIt would be great if you also hadReport writing and presentation skillsNumeracy, financial awareness, and sound commercial acumenStaff management and developmentNegotiation and contract management skillsAbility to communicate strategically at all levels, internally and externallyTime managementComputer literacy (including Microsoft Office)A great place to workPeople are the heart of Porterbrook. Our close knit team is diverse, supportive and flexible. We have a collaborative work ethic both within the company and with our customers and suppliers. In recognition of this we have been awarded:Investors in People Gold accreditationInvestors in People We Invest in Wellbeing Gold accreditationNational Rail Awards 2023 Fleet Achievement of the YearNational Rail Awards 2023 Safety Achievement of the YearThese accolades reflect the company's dedication to creating a supportive and inclusive workplace where employees are empowered to thrive.To learn more about why Porterbrook is a great place to work please visit our website and follow us on social media.Our benefitsWe are seeking the very best talent to join the team, and offer an excellent salary, along with bonus and benefits. This is a fantastic opportunity to join a great organisation with outstanding people and a road map for the future to grow and develop the business. Some of our benefits are listed below:1.5x employer contributory pension schemeFinancial wellbeing supportFlexible workingEnhanced family friendly policiesAdoption & Shared Parental Leave benefitsEnhanced Armed Forces policiesOngoing support with professional and personal developmentLong service awardsPorterbrook Star awardsLife assuranceHealthcare cash plan25 days’ annual leave + Bank Holidays + option to buy and sell up to 5 days’ additional leaveAdditional days annual leave for long serviceSeason ticket loanShould you be suitable for the role, the full benefits package will be discussed in more detail during your screening call.Equal OpportunitiesWe aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey.AccessibilityWe’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or need any reasonable adjustments during the application and selection stages, please get in touch with us at personal email. We’ll be happy to discuss how we can assist.To applyPlease follow the link at the top of this page to send your CV and a covering email with full details of why you would be a great addition to the Porterbrook team, along with details of your current salary and notice period.This vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.What happens next?Once your application has been reviewed, our recruitment team will be in contact.Our interview process is typically two stages to ensure a thorough evaluation while providing a chance for you to showcase your skills and fit for our team. This approach allows us to engage in meaningful discussions, assess your qualifications more comprehensively, and ensure a mutual alignment with our company values. If you're ready to take the next step in your career, we look forward to meeting you!We support
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