Overview

Join to apply for the Senior Commission Manager (m/f/x) role at commercetools.

This is a hybrid role from our London office.

The Opportunity

You will be responsible for the accurate and timely calculation, processing, and reporting of sales incentives. This role requires a strong understanding of commission plans, excellent analytical skills, and meticulous attention to detail. You will collaborate with all Go-To-Market teams to ensure commission payments are processed in accordance with company policies and procedures.

Your Mission

• Commission Calculation and Processing:
• Calculate and process monthly/quarterly/annual sales incentives based on established commission plans and sales data
• Verify the accuracy of sales data and commission calculations
• Generate commission statements and reports for individuals and management
• Process commission adjustments and corrections as needed
• Commission Plan Management:
• Maintain and update commission plan documentation
• Ensuring plan compliance and rollout in collaboration with Management and cross-functional teams
• Interpret and apply commission plan rules and guidelines
• Assist in the development and implementation of new commission plans and structures
• Provide guidance and support to sales representatives regarding commission plan inquiries
• Data Analysis and Reporting:
• Analyze commission data to identify trends and discrepancies
• Prepare and distribute commission reports to management and sales teams
• Generate ad-hoc reports and analyses as requested
• Maintain accurate and organized commission records
• System Administration and Maintenance:
• Utilize and maintain commission management software and systems
• Ensure data integrity and accuracy within the commission systems
• Troubleshoot system issues and work with DS/IT to resolve problems
• Collaboration and Communication:
• Collaborate with sales, finance, and other departments to resolve commission-related issues
• Respond to commission inquiries from sales representatives in a timely and professional manner
• Communicate commission policies and procedures effectively
• Participate in audits as needed
• Compliance:
• Ensure compliance with all company policies and procedures related to commission processing
• Maintain confidentiality of sensitive commission data

What You Need To Succeed

• Experience in commission administration, sales operations, or a related field
• Proven experience in calculating and processing sales commissions and knowledge of sales and commission structures
• Experience working with commission management software or systems and ability to learn new software
• Proficiency in Microsoft Excel (advanced formulas, pivot tables, etc.)
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Nice To Haves

• Experience with CaptivateIQ and Salesforce
• Familiarity with CRM systems like Salesforce
• Experience in the Software industry

We Care About Your Growth And Well-being

• Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks
• Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip
• Learning & Development Budget
• Academy: Regular training sessions, access to Coursera and Babbel training courses
• Our Benefits: Check them out by office here
• Flexibility: Outcome-focused environment with a focus on results
• Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

We Are Equal Opportunity

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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