The AA Basingstoke, England, United Kingdom

Join or sign in to find your next job

Join to apply for the Senior Compliance Monitoring Manager role at The AA

The AA Basingstoke, England, United Kingdom

1 day ago Be among the first 25 applicants

Join to apply for the Senior Compliance Monitoring Manager role at The AA

Company Description/ Business Unit

Location: Basingstoke (hybrid working 3 office days per week)

Additional Benefits: Annual Bonus

Think the AA is just about roadside assistance? Think again.

Company Description/ Business Unit

Location: Basingstoke (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Senior Compliance Monitoring Manager means you'll play a crucial role in our success and be part of this exciting motoring journey.

This is the job

We’re looking for a proactive and experienced Senior Compliance Monitoring Manager to join our Group Risk & Compliance team at The AA. This is a key role in our second line of defence, supporting assurance activities across the business. You’ll lead on compliance monitoring, ISO and insurer audits, and provide expert insight into regulatory and legislative requirements.

What will I be doing?

• Lead and deliver assurance reviews across regulatory risk areas (e.g., Conduct Risk, Customer Outcomes, Consumer Duty), ensuring timely execution and escalation of any gaps or deficiencies.
• Mentor and support team members, including Analysts and Officers, by reviewing work, providing feedback, and ensuring alignment with departmental standards.
• Produce high-quality reports and dashboards with actionable insights for governance forums, collaborating closely with the Head of Assurance.
• Manage stakeholder relationships, including senior leadership, to communicate review scopes, findings, and agree on pragmatic corrective actions.
• Drive the action management programme, ensuring timely resolution, evidence gathering, and strong stakeholder engagement.
• Monitor regulatory developments through horizon scanning and trend analysis, contributing to board-level reporting and the annual assurance plan.
  
  

• Strong background in general insurance regulation and compliance, with a deep understanding of FCA expectations and regulatory frameworks.
• Proven ability to mentor and manage team members while effectively engaging with stakeholders at all levels.
• Skilled in analysing complex regulatory requirements and providing clear, practical advice.
• Excellent communication skills, with the ability to translate compliance obligations into actionable insights.
• Commercially aware, with knowledge of insurance product distribution through contact centres and associated customer risks.
• Highly organised, with the ability to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment.
  
  

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing, Financial Services, and Insurance

Referrals increase your chances of interviewing at The AA by 2x

Get notified about new Monitoring Manager jobs in Basingstoke, England, United Kingdom.

Reading, England, United Kingdom 3 weeks ago

Long Sutton, England, United Kingdom 2 weeks ago

Reading, England, United Kingdom 3 weeks ago

Farnborough, England, United Kingdom 5 days ago

Long Sutton, England, United Kingdom 11 hours ago

Long Sutton, England, United Kingdom 2 weeks ago

Henley-On-Thames, England, United Kingdom 4 days ago

Woking, England, United Kingdom 2 weeks ago

Project Manager - Electrical Engineering

Reading, England, United Kingdom 2 weeks ago

Andover, England, United Kingdom 3 days ago

Theale, England, United Kingdom 3 weeks ago

Eastleigh, England, United Kingdom 5 hours ago

B7 Clinical Lead Waverley CMHRS (NMC) Mat cover

Godalming, England, United Kingdom 4 days ago

Area Manager (Domestic Gas - Social Housing)

Wokingham, England, United Kingdom 2 weeks ago

Andover, England, United Kingdom 1 week ago

Senior Project Manager - Electrical Engineering

Reading, England, United Kingdom 1 day ago

Guildford, England, United Kingdom 12 hours ago

Otterbourne, England, United Kingdom 1 month ago

Reading, England, United Kingdom 3 days ago

Deputy Store Manager (Hiring Immediately)

Alton, England, United Kingdom 2 days ago

Farnborough, England, United Kingdom 3 weeks ago

Farnborough, England, United Kingdom 2 days ago

Reading, England, United Kingdom 3 weeks ago

Business Development and Project Manager

B7 Clinical Lead Waverley CMHRS (NMC) Mat cover

Godalming, England, United Kingdom 6 days ago

Aldermaston, England, United Kingdom 2 days ago

Reading, England, United Kingdom 2 days ago

Winnersh, England, United Kingdom 4 weeks ago

Technical Project Manager - Audio Visual

Hampshire, England, United Kingdom 1 week ago

Principal Groundwater Modeller and Project Manager

Reading, England, United Kingdom 1 month ago

Reading, England, United Kingdom 2 weeks ago

Curdridge, England, United Kingdom 2 months ago

Andover, England, United Kingdom 3 days ago

Reading, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.