At impact.com we are passionate about our people, our technology, and customer success. We work together to grow rapidly, win, and serve the world’s largest brands. We use cutting-edge technology to solve real-world problems and lead the SaaS platform for automating partnerships and growing revenue. We value entrepreneurial spirit, ambition, curiosity, and a culture where opinions are valued and contributions noticed.

impact.com, the world’s leading partnership management platform, helps businesses manage and optimize partnerships across traditional affiliates, influencers, publishers, B2B, and more. The platform enables businesses to create, manage, and scale a partnership ecosystem with trusted brands and communities.

Please note: This is a full-time employee position open to individuals already located in the UK or South Africa. No relocation or visa sponsorship is provided.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert, provide guidance to ensure best practices are followed
• Stakeholder Collaboration: Work with the Pricing and Packaging Committee, Product Operations Teams, and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs and best practices
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework
• Rule and Master Data Management: Oversee configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)
• Change and Release Management: Partner with Product Operations and Sales Enablement to release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation for implemented solutions
• Technology Updates: Stay up-to-date with platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization
• Strong understanding of CPQ features such as product configuration, pricing strategies, discounting models, and quote generation
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes; billing knowledge is a plus
• Experience with Apex and Lightning Components (preferred)
• Experience performing business analysis and documenting requirements (preferred)
• Familiarity with agile software delivery methodologies and working in an agile environment
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues
• Excellent communication skills for working with technical and non-technical stakeholders
• Ability to manage multiple projects and priorities in a fast-paced environment
• Hybrid, Casual work environment
• Responsible PTO policy
• Commitment to positive work-life balance and well-being
• Training & Development – includes learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units – 3-year vesting schedule pending Board approval
• Primary caregiver leave

Impact.com is an equal opportunity employer. All employees and applicants are treated fairly regardless of race, ethnicity, religion, age, sex, gender identity, pregnancy, national origin, disability, veteran status, or other protected characteristics.