Overview

Location: Hybrid – 3 days a week from our London office and 2 days working from home

Closing Date: 17/10/25

Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About This Role: At Just Eat Takeaway.com (JET), we’re on a mission to be the world’s leading food delivery marketplace. Our Global Fraud Analytics team protects our platform by identifying and mitigating fraudulent activity, building preventative strategies and safeguarding customers, restaurant partners, and couriers. This is a data-driven, innovative team dedicated to fraud prevention at a global scale. We are looking for a highly analytical Senior Data Analyst - Fraud Analytics to join our London team. You will dive into complex datasets to uncover fraud patterns, design preventative measures, mentor junior team members, and influence decisions across the business.

Responsibilities

• Proactively analyse large, complex datasets using SQL to identify emerging fraud trends and patterns across domains such as refund abuse, payment fraud, chargebacks, and voucher abuse.
• Design, implement, and monitor fraud prevention rules and strategies to minimise losses while maintaining a positive customer experience.
• Build and maintain dashboards and reports using Looker and Tableau to track key fraud metrics and communicate performance to the wider business.
• Translate complex analytical findings into clear, actionable recommendations for non-technical senior stakeholders, including Product, Operations, and Finance teams.
• Collaborate with cross-functional teams in an Agile environment, using Jira to manage workloads, prioritise tasks, and run sprints for fraud-related projects.
• Act as a subject matter expert, providing guidance and support to junior analysts within the team.

What you will bring

• Proven experience in an analytics role, preferably in fintech, e-commerce, or marketplace environments (financial services/payment processing experience is a plus).
• Deep understanding of common fraud typologies (refund abuse, payment fraud, chargebacks, promo abuse).
• Advanced proficiency in SQL (BigQuery experience a plus) and strong database skills, including GitHub.
• Advanced data visualization skills using Looker and Tableau.
• Strong communication ability to translate complex data into clear, compelling narratives for all audiences.
• Comfortable presenting findings to influence senior and non-technical decision-makers.
• Agile mindset with practical experience using Jira and working within sprints.
• Sharp analytical thinking with attention to detail and a passion for solving complex problems.
• Cultural awareness to operate effectively in diverse, multi-market environments.
• Nice-to-haves: experience in specialized fraud roles, knowledge of fraud detection tools (rules/ML scores), experience with automations (e.g., Google Apps Script), and background in food/grocery e-commerce.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture and encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Visit our career site to read stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!