Overview

The Senior Data Governance Analyst will ensure the organisation's data is accurate, reliable, timely, and secure, enabling informed decision-making and operational efficiency. The role focuses on identifying and resolving process inefficiencies within core data systems, such as Salesforce, and maintaining robust data governance standards. They will work to increase the simplicity of systems and processes, making data management more efficient and scalable and reducing the likelihood of errors. Collaborating closely with cross-functional teams, the analyst will drive improvements in data quality, stewardship, and compliance.

Key Responsibilities

• Identify and troubleshoot process inefficiencies within core business data systems (e.g., Salesforce, CRM tools, reporting platforms) and practices to improve data workflows and quality.
• Perform root cause analysis on data-related issues, recommending and executing corrective and preventative measures.
• Identify where automation or systems could be used to remove manual work.
• Partner with business stakeholders, system owners, and data stewards to resolve data integrity issues and implement sustainable solutions.
• Develop and maintain data governance frameworks, policies, and standards to ensure compliance with organisational and regulatory requirements.
• Monitor, assess, and ensure the quality of business data, including accuracy, completeness, consistency, and timeliness across multiple systems.
• Ensure compliance with data privacy, security, and protection standards (e.g., GDPR or relevant regulations).
• Support the adoption of best practices in data entry, maintenance, and stewardship across teams.
• Create (or support) and maintain data documentation, data dictionaries, and process maps to support understanding and usage of data assets.
• Build dashboards and reports to track data quality metrics and governance KPIs.
• Assist in training and upskilling staff to improve data literacy and adherence to governance processes.

Requirements

• 3 or more years experience working as a business analyst or in a data governance role.
• Strong knowledge of data governance principles, data quality frameworks, and master data management (MDM).
• Demonstrated experience of improving the data maturity of a business through increasing the efficiency of data flows and improving the accuracy of data.
• Understanding of data privacy regulations (e.g., GDPR) and best practices for data protection and security.
• Demonstrated ability to analyze complex datasets to diagnose process inefficiencies and recommend improvements.
• Excellent stakeholder management skills, with an ability to work across business and technical teams to influence data quality improvements.
• Experience creating data dictionaries, process documentation, and governance policies.
• Strong problem-solving, organizational, and time-management skills with high attention to detail.
• Familiarity with the property sector desirable not essential.

Benefits

• 4 days in the office and 1 WFA
• 28 days annual leave
• 2 weeks work from anywhere
• Annual leave purchase scheme
• Healthshield
• LinkedIn learning
• Study support
• 5% Pension scheme
• Life Assurance
• Discounted Gym membership
• Season Ticket Loan
• Cycle to Work Scheme
• 25% Discount at The Office Group Cafes
• Summer and EOY events
• Discounted event spaces