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We are looking for a Senior Data & Insights Manager to join our London office.

This is a great opportunity for an inquisitive and innovative individual to work in a hands-on capacity within our data & analytics team.

We're looking for T-shaped individuals; while you'll have a natural home on our largest eCommerce client, the role provides the flexibility to bring your analytics capabilities to a range of other projects & programmes over the year.

Key projects include:

1. eCommerce & website optimisation for one of our largest clients, responsible for delivery of insights leading to website and platform innovations, alongside real-time campaign optimisations:

I. Support our client with campaign and insight reporting throughout the year, identifying eCommerce optimisations & efficiencies.

II. Leverage a range of data tools (Adobe Analytics, ContentSquare) alongside broader eCommerce signals datasets, to identify broader platform & customer improvements.

2. Assorted client projects throughout the remainder of the year, such as Programme or Campaign Analysis, Media Mix Modelling & Regression Analysis, or BI & Dashboard production.

This role is designed for someone who enjoys working across a range of different projects & challenges, & relishes the chance to own their projects from scoping & client engagement, conducting their own data analysis, through to storytelling & presentation.

Capability

• Strong analytical skills, and interest in analysis of a range of different data types (including eCommerce, customer, transactional, brand, research and social).
• Previous exposure to digital ecommerce tools (Adobe Analytics & ContentSquare), and working knowledge of tag auditing and tracking within eCommerce platforms.
• Ability to clean and process complex datasets of different data types to identify valuable or prominent trends, focusing on digital & website engagements, reviewing sales & transaction data, and extending to sentiment and text analysis.
• Strong Microsoft Excel & MS Office skills, able to leverage tools to automate the production of key project deliverables.
• Prior exposure with relevant analytics technology (eg, Tableau, MS Power BI), languages (SQL, R, Python), or other digitally orientated tools (Brandwatch, Pulsar, Talkwalker, GWI).

Character

• Someone with an interest and passion for data-driven marketing, customer experience, digital and consumer behaviours, and drive the development of both their data and strategic skills.
• Someone who can develop positive lines of communication with internal team members and stakeholders, creating efficient processes & demonstrating the ability to communicate complex problems to all levels of stakeholders.
• Strong presentation skills, with the ability to consolidate analytics outputs into clear, contextual recommendations for consumption by a range of stakeholders.
• Excited to learn new skills & technologies, actively keeping up with trends across data & technology landscape, and continually pushing for and owning personal development.