Overview

Senior Demand Planning Manager – Replenishment 1 Year Contract (All genders) • Full-time

zooplus was one of the first to bring the pet category into eCommerce. Today, we are Europe’s leading online pet platform, serving more than 9 million pet parents each year. Our mission is to create joy for pets and their parents, guided by our core values: Care, Courage, Openness, and Simplicity. The duration of this role is fixed, with a length of 12 months.

As a Senior Demand Planner – Stock Keeping Unit (Replenishment), you’ll manage and improve inventory forecasts to ensure optimal stock levels and drive efficient replenishment. You’ll own medium-term forecasting, track forecast accuracy, and work cross-functionally to support supply chain performance. The role includes scenario planning, risk management, and contribution to S&OP meetings to address supply challenges and opportunities.

Responsibilities

• Medium-Term Forecast Ownership
• Track projected inventory by Country, Brand, Category
• Own and refine a 6-month rolling forecast, using input from other forecasts, planned promotions, historical trends and stock levels
• Monitor forecast accuracy and drive improvements
• Trigger replenishment orders based on forecast and target stock levels
• Define and maintain reorder points, safety stock levels, and min/max thresholds
• Represent demand planning in S&OP meetings, providing insights on forecast accuracy, supply constraints, and campaign feasibility
• Run what-if scenarios for demand surges, supply delays, or promotional changes

Qualifications

• 3–5 years of experience in demand planning, inventory planning, or supply chain management with e-commerce experience preferred
• Understanding of inventory KPIs, replenishment models, etc.
• Ability to synthesize and communicate with both commercial and operational teams
• Strong Excel/spreadsheet modeling with a first formal experience in coding, ideally Python (or other scripting language) skills is desirable
• Understanding of regression techniques would be a plus

Benefits

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from teamwork and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:

• 20% discount in our zooplus shop
• Internal and external training
• Team events
• Local information may vary by location

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all team members.